Technical Support Engineer - Azure Data Factory / Data Integration

Microsoft's Customer Service & Support (CSS) team is seeking a passionate Technical Support Engineer to join their 17,000+ global workforce. This role, part of the Customer Experience & Success organization, focuses on empowering customers to maximize their Microsoft technology investments. As a Senior Technical Support Engineer, you'll be at the forefront of troubleshooting complex technical issues, specifically in Azure Data Factory and data integration solutions.

The position offers a flexible hybrid work arrangement with up to 50% work-from-home capability. You'll be responsible for owning and resolving sophisticated customer technical challenges, building communities, and contributing to product improvement. The role requires expertise in big data technologies, cloud services, and programming languages like Python, Scala, and R.

This is an excellent opportunity for someone with a strong technical background who enjoys problem-solving and customer interaction. You'll work with cutting-edge technologies while contributing to Microsoft's mission of empowering every person and organization on the planet to achieve more. The role offers comprehensive benefits, including industry-leading healthcare, educational resources, and work-life balance benefits.

The ideal candidate will combine technical expertise with strong communication skills, bringing experience in technical support or consulting, particularly in cloud and data technologies. You'll be part of a dynamic team that leverages Microsoft's AI technology to deliver seamless support experiences, making this an exciting opportunity for professional growth in a leading technology company.