Technical Support Engineering - AKS

Microsoft's Customer Experience and Success (CE&S) organization, with over 45,000 employees worldwide, is seeking a Technical Support Engineer for their Customer Service & Support (CSS) team. This role focuses on Azure Kubernetes Service (AKS) support, requiring expertise in containers and Kubernetes technologies.

The position offers a hybrid work arrangement with up to 50% work from home flexibility. As a Technical Support Engineer, you'll be responsible for troubleshooting and resolving customer technical issues, collaborating across teams, and contributing to product improvements. The role requires strong technical expertise in containerization technologies and cloud platforms.

CSS builds trust and confidence through delivering seamless support experiences, leveraging Microsoft's AI technology to help customers resolve issues quickly and securely. This role offers excellent career growth opportunities, allowing you to develop problem-solving skills and technical proficiency while working with cutting-edge cloud technologies.

The ideal candidate will have extensive experience in technical support or IT, with specific expertise in Docker, Containers, and Kubernetes. They'll join a mission-driven organization focused on empowering customers to accelerate business value through differentiated customer experiences.

Microsoft offers comprehensive benefits including industry-leading healthcare, educational resources, investment options, parental leave, and opportunities for professional growth. The company maintains a culture of inclusion where everyone can thrive, emphasizing values of respect, integrity, and accountability.