Technical Support Engineering - AKS (Bangalore & Hyderabad)

Microsoft's Customer Experience & Success (CE&S) organization, with over 17,000 employees worldwide, is seeking a Technical Support Engineer for their Customer Service & Support (CSS) team. This role focuses on Azure Kubernetes Service (AKS) support in Bangalore and Hyderabad.

The position involves owning and resolving customer technical issues related to containers and Kubernetes, requiring strong troubleshooting abilities and technical expertise. As part of CSS, you'll leverage Microsoft's AI technology to help customers resolve issues efficiently and prevent future problems.

This hybrid role offers flexibility with up to 50% work from home capability. The ideal candidate should have 5+ years of technical experience with strong knowledge of Docker, containers, and Kubernetes. You'll be part of an organization that builds trust and confidence through delivering seamless support experiences.

The role combines technical problem-solving with customer service, offering opportunities for career growth and skill development. You'll work in a culture that values respect, integrity, and accountability, with a focus on creating an inclusive environment where everyone can thrive.

Benefits include comprehensive healthcare, educational resources, investment options, parental leave, and various other perks. This position requires passing Microsoft's Cloud Background Check and maintaining security clearance every two years.