Cloud Operations Engineer

MongoDB is a company that empowers innovators to create, transform, and disrupt industries by unleashing the power of software and data. They provide a globally distributed, multi-cloud database called MongoDB Atlas.
London, UK
Cloud
Mid-Level Software Engineer
Hybrid
3+ years of experience
Finance · Enterprise SaaS

Description For Cloud Operations Engineer

MongoDB is seeking a Cloud Operations Engineer to join their team in London. This role is crucial in ensuring the operational success of MongoDB Atlas, the company's premier multi-cloud database-as-a-service. The ideal candidate will be responsible for overseeing day-to-day operations, participating in technical discussions, mentoring team members, and handling critical cases.

This hybrid position requires 3 days a week in the London office and focuses on supporting MongoDB Atlas customers within the financial services sector. Key responsibilities include effective communication with stakeholders, developing an understanding of FSI customer's technologies and regulations, collaborating across teams, participating in on-call rotations, and contributing to knowledge sharing.

The ideal candidate should have strong systems engineering experience, proficiency in issue analysis, experience with major cloud providers, and knowledge of database operations. They should also possess excellent communication skills and be willing to travel to customer sites when needed.

MongoDB offers a supportive and enriching culture, with benefits such as employee affinity groups, fertility assistance, and a generous parental leave policy. This role provides an exciting opportunity to work with cutting-edge technology, contribute to the growth of MongoDB's presence in the financial sector, and make a significant impact on both customers and the company's strategies.

Join MongoDB and be part of a team that's reinventing the database industry, focused on innovation and speed. You'll have the chance to work with some of the world's leading financial institutions, develop your skills in FSI technologies, and contribute to the growth of MongoDB's presence in this critical vertical.

Last updated 19 days ago

Responsibilities For Cloud Operations Engineer

  • Oversee and elevate day-to-day operations of MongoDB Atlas
  • Participate in technical discussions with internal teams
  • Mentor team members
  • Handle critical and escalated cases
  • Support MongoDB Atlas customers within the financial services sector
  • Communicate effectively with stakeholders
  • Participate in weekly on-call rotation
  • Contribute to knowledge sharing and documentation
  • Help scale the worldwide Cloud Operations Engineering team

Requirements For Cloud Operations Engineer

Linux
Python
JavaScript
  • Systems engineering experience (Linux, memory management, I/O tuning, security, networking, clusters, troubleshooting)
  • Proficiency in issue analysis across application, database, and storage layers
  • Experience with at least one major cloud provider (AWS, GCP, Azure)
  • Experience in monitoring, system performance data collection and analysis, and reporting
  • Knowledge of database operations and concepts
  • Understanding of web and network protocols (HTTP, TLS, DNS, etc)
  • Ability to write small programs/scripts in Java, Go, Python, or JavaScript
  • Proficient communication skills
  • Willingness to travel to customer sites when required

Benefits For Cloud Operations Engineer

  • Fun, inspiring culture that is engineering focused
  • Opportunity to work with exceptionally talented people around the globe
  • Chance to learn, contribute, and make an impact on the product and community
  • Work with leading financial institutions
  • Develop skills in technologies common in the FSI industry
  • Fertility assistance
  • Generous parental leave policy
  • Employee affinity groups

Interested in this job?

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