Senior Software Engineer - Managed Services

NewRocket, an award-winning Elite ServiceNow partner, is seeking a Senior Software Engineer for their Managed Services team. This role combines technical expertise with customer service excellence, focusing on ServiceNow platform development and enhancement. The position offers remote work opportunities across Canada, with the potential for occasional domestic and international travel.

The ideal candidate will have 5+ years of ServiceNow development experience and will be responsible for creating service catalogue items, managing customer incidents, enhancing workflows, and providing architectural guidance. The role requires strong technical skills in ServiceNow modules, integration technologies, and a fundamental understanding of enterprise software solutions.

NewRocket stands out for its commitment to employee growth and work-life balance. The company has received multiple awards, including the "2024 BEST Award" and "2023 ServiceNow Worldwide Customer Workflow Partner of the Year." They provide comprehensive ServiceNow certification training and foster a collaborative environment where innovation and creativity are celebrated.

This is an excellent opportunity for a senior developer looking to work with enterprise-level clients while being part of a company that values diversity, professional development, and creating meaningful experiences. The role offers a blend of technical challenges, customer interaction, and the chance to work with cutting-edge ServiceNow technologies in a supportive, growth-oriented environment.