Customer Experience (CX) Developer

NTT DATA, a $30+ billion global technology services provider, is seeking a Customer Experience (CX) Developer to join their team in Singapore. This role focuses on designing, developing, and optimizing business processes that enhance customer interaction with products and services. The position combines technical expertise with customer-centric solution development, requiring skills in both frontend development and customer experience optimization.

As a CX Developer, you'll be responsible for improving user journeys and ensuring seamless experiences across different platforms. The role involves working with various technologies including RPA, Omni-Channel Contact Center solutions, and AI-Driven tools. You'll collaborate with clients and internal teams to gather requirements, develop technical solutions, and implement customer experience improvements.

The ideal candidate should have strong technical skills in Java, JavaScript, and API integration, combined with excellent communication abilities to work effectively with stakeholders. You'll be joining a company that invests heavily in R&D ($3.6 billion annually) and serves 75% of the Fortune Global 100 companies.

Working at NTT DATA offers the opportunity to be part of a global organization that embraces diversity and innovation. The company provides a supportive environment for professional growth while working on cutting-edge technologies that make a real impact on customer experiences. If you're passionate about creating exceptional user experiences and have the technical skills to bring them to life, this role offers an excellent opportunity to advance your career in a leading global technology company.