NVIDIA, the world leader in accelerated computing, is seeking energetic, hardworking Software Quality Assurance Engineers to join their Customer Support Team. This senior-level position requires strong Windows OS knowledge and in-depth experience with various PC hardware and debugging technologies. The role involves working closely with customers, developers, PMs, and internal teams on existing and upcoming NVIDIA products, new features, and technologies.
The position demands expertise in software-hardware testing, Python scripting, and deep understanding of PC architecture and Windows OS. You'll be responsible for investigating and reproducing customer-reported issues, providing technical support, and developing productivity-enhancing tools. The ideal candidate will have 5+ years of experience, with at least 2 years in customer support or software-hardware testing.
This role offers the opportunity to work with cutting-edge NVIDIA products and technologies, making a direct impact on product quality and customer satisfaction. You'll be part of a team that's transforming major industries through AI and digital twins technology. The position is based in Pune, India, and requires flexibility in working hours to support global customers.
Experience with NVIDIA GPU hardware and PC Game Testing would be particularly valuable. This role is perfect for someone who combines technical expertise with strong communication skills and enjoys solving complex problems while working directly with customers and cross-functional teams.