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Senior Software QA Engineer

World leader in accelerated computing, pioneering AI and digital twins technology transforming major industries.
Backend
Senior Software Engineer
In-Person
5+ years of experience
AI · Enterprise SaaS
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Description For Senior Software QA Engineer

NVIDIA, the world leader in accelerated computing, is seeking energetic, hardworking Software Quality Assurance Engineers to join their Customer Support Team. This senior-level position requires strong Windows OS knowledge and in-depth experience with various PC hardware and debugging technologies. The role involves working closely with customers, developers, PMs, and internal teams on existing and upcoming NVIDIA products, new features, and technologies.

The position demands expertise in software-hardware testing, Python scripting, and deep understanding of PC architecture and Windows OS. You'll be responsible for investigating and reproducing customer-reported issues, providing technical support, and developing productivity-enhancing tools. The ideal candidate will have 5+ years of experience, with at least 2 years in customer support or software-hardware testing.

This role offers the opportunity to work with cutting-edge NVIDIA products and technologies, making a direct impact on product quality and customer satisfaction. You'll be part of a team that's transforming major industries through AI and digital twins technology. The position is based in Pune, India, and requires flexibility in working hours to support global customers.

Experience with NVIDIA GPU hardware and PC Game Testing would be particularly valuable. This role is perfect for someone who combines technical expertise with strong communication skills and enjoys solving complex problems while working directly with customers and cross-functional teams.

Last updated 7 months ago

Responsibilities For Senior Software QA Engineer

  • Work with software developers, program managers, and customers to investigate reported issues
  • Replicate Customer/End user reported issues
  • Provide software technical support to customers and partners
  • Analyze and reproduce issues reported by OEMs customers and partners
  • Test NVIDIA products on customer specific platforms
  • Triage, isolate, and resolve reported problems
  • Develop and implement software tools that improves productivity

Requirements For Senior Software QA Engineer

Python
Linux
  • Bachelor or Master degree in Computer Science, Electronics, Software Engineering, or equivalent degree
  • 5+ years' experience with 2+ years customer support or software-hardware testing experience
  • Experience troubleshooting and resolving hardware or software issues
  • Deep understanding of the Windows OS
  • Extensive scripting using Python
  • Deep knowledge of PC architecture, supercomputers, and computer clusters
  • Extensive experience building, configuring, and troubleshooting PCs, or laptop systems
  • Experience with debugging tools, memory dump analysis and remote debug
  • Strong analytical & problem-solving skills
  • Excellent interpersonal skills
  • Good written and verbal communication skills
  • Willing to work flexible hours

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