Solutions Engineer, Large Enterprise

AI research and deployment company dedicated to ensuring general-purpose artificial intelligence benefits all of humanity
$220,000 - $280,000
Backend
Senior Software Engineer
Hybrid
7+ years of experience
AI · Enterprise SaaS
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Description For Solutions Engineer, Large Enterprise

OpenAI, a pioneering AI research and deployment company, is seeking a Solutions Engineer for their Large Enterprise segment. This role is crucial in helping major companies transform their businesses through AI solutions like ChatGPT and OpenAI API applications. As part of the Technical Success team, you'll be responsible for ensuring safe and effective deployment of AI solutions while acting as a trusted advisor to customers.

The position offers a competitive salary range of $220,000-$280,000, plus equity and comprehensive benefits. Based in either San Francisco or New York, this hybrid role requires 3 days in office per week. The ideal candidate will have 7+ years of technical pre-sales experience and strong expertise in programming, particularly Python or JavaScript, along with a deep understanding of AI/ML solutions.

You'll work at the intersection of technical implementation and business strategy, partnering with senior stakeholders to guide AI strategy and identify high-value use cases. The role involves demonstrating product capabilities, building prototypes, and providing technical advisory services to enterprise clients. You'll also be responsible for handling security and compliance questions, creating documentation, and serving as a bridge between customers and internal teams.

This is an excellent opportunity for someone who combines technical expertise with strong business acumen and communication skills. You'll be at the forefront of AI technology deployment, working with cutting-edge models and products while helping shape how large enterprises integrate AI into their operations. The role offers significant growth potential and the chance to impact how AI technology is adopted across various industries.

Working at OpenAI means joining a mission-driven company committed to ensuring AI benefits humanity. The company offers extensive benefits, including comprehensive healthcare, mental health support, generous parental leave, and professional development opportunities. If you're passionate about AI technology and want to help shape its responsible implementation in enterprise settings, this role presents an exciting opportunity to make a significant impact.

Last updated 3 months ago

Responsibilities For Solutions Engineer, Large Enterprise

  • Deliver pre-sales customer experience for Large Enterprise prospects
  • Demonstrate OpenAI APIs and ChatGPT capabilities
  • Build and present demos, scope use cases, recommend architecture patterns
  • Create and maintain documentation, guides, and FAQs
  • Develop customer relationships during evaluation and purchasing process
  • Gather and relay customer feedback
  • Handle security and compliance questions

Requirements For Solutions Engineer, Large Enterprise

Python
JavaScript
  • 7+ years of experience in a technical pre-sales role
  • Understanding of IT security principles and customer requirements for B2B SaaS products
  • Experience in programming languages like Python or Javascript
  • Knowledge of network/cloud architecture
  • Experience with Generative AI/traditional ML solutions
  • Effective presentation and communication skills
  • Experience managing C-level technical and business relationships

Benefits For Solutions Engineer, Large Enterprise

Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Assistance
401k
Parental Leave
Education Budget
  • Medical, dental, and vision insurance for you and your family
  • Mental health and wellness support
  • 401(k) plan with 50% matching
  • Generous time off and company holidays
  • 24 weeks paid birth-parent leave & 20-week paid parental leave
  • Annual learning & development stipend ($1,500 per year)
  • Equity

Interested in this job?