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Technical Sales Engineer (EU/Africa Timezones)

Free and open source digital public good platform for data integration and process automation used by governments and NGOs.
Nairobi, KenyaCape Town, South AfricaAccra, Ghana
Backend
Mid-Level Software Engineer
Remote
11 - 50 Employees
3+ years of experience
Enterprise SaaS · Healthcare
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Description For Technical Sales Engineer (EU/Africa Timezones)

OpenFn is revolutionizing the health and humanitarian sector with its free and open source digital public good (DPG) platform. Built on the Phoenix Framework with Elixir/Erlang and backed by a Javascript/NodeJs environment, OpenFn provides crucial data integration and process automation solutions for lower- and middle-income country governments and NGOs worldwide.

We're seeking a Technical Sales Engineer to bridge the gap between inbound leads and active customers. This role combines technical expertise in REST APIs and Javascript with sales acumen, focusing on helping organizations implement workflow automation solutions. You'll work with NGOs and government agencies, providing technical guidance, demonstrations, and support while converting free users to paying subscribers.

The position offers a unique opportunity to impact millions of lives through technology while working with a mission-driven organization. You'll be part of a remote team that values collaboration, technical excellence, and social impact. The role requires a blend of technical knowledge, customer service skills, and sales ability, making it perfect for someone who enjoys both technical problem-solving and building client relationships.

Benefits include competitive compensation with performance-based commission, flexible scheduling, remote work with team meetups in exciting locations, and the chance to shape strategy in a growing organization. If you're passionate about using technology for social good and have the technical skills to match, this role offers an exceptional opportunity to make a difference while advancing your career.

Last updated 4 months ago

Responsibilities For Technical Sales Engineer (EU/Africa Timezones)

  • Lead engagement and qualification with inbound leads
  • Work with users to build initial workflows within the application
  • Provide technical assistance and troubleshooting support
  • Deliver product demonstrations to prospective clients
  • Conduct proactive outreach to potential customers
  • Gather user feedback for product improvements
  • Maintain sales records and tracking in Salesforce
  • Collaborate with sales, marketing, and product teams

Requirements For Technical Sales Engineer (EU/Africa Timezones)

JavaScript
Node.js
  • Bachelor's degree in Computer Science, Engineering, IT or equivalent practical experience
  • Experience with Javascript, REST APIs, and NodeJs
  • Experience with workflow automation, ETL, data integration, and cloud technologies
  • Proven experience in technical sales or sales engineering
  • Strong technical aptitude and communication skills
  • Ability to explain technical concepts to various audiences
  • Experience with CRM software (Salesforce)
  • Ability to work independently in a remote environment

Benefits For Technical Sales Engineer (EU/Africa Timezones)

Equity
  • Performance-based commission
  • Flexible working schedule
  • Fully remote work environment
  • Team meetups across Europe and Africa
  • Exposure to industry trends and humanitarian interventions
  • Opportunity for leadership and advancement
  • Impact millions of lives through open source software

Interested in this job?