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Associate Advanced Services Engineer - Oracle DBA

A world leader in cloud solutions using tomorrow's technology to tackle today's problems.
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Entry-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS
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Description For Associate Advanced Services Engineer - Oracle DBA

Oracle is seeking an Associate Advanced Services Engineer specializing in Oracle DBA to join their Support organization. This role focuses on delivering post-sales support and solutions to Oracle's customer base while serving as an advocate for customer needs. As a Systems Engineer, you'll interface with customer IT staff, handling moderately complex technical problems related to Oracle products installation, maintenance, and troubleshooting.

The position offers an opportunity to work with cutting-edge cloud technology at a world-leading company that values diverse perspectives and promotes inclusive workforce practices. You'll be part of a team that supports Oracle's extensive product portfolio, working under general guidance from senior engineers while maintaining some independence in your work areas.

The role combines technical expertise with customer service, requiring strong SQL skills and the ability to communicate effectively with clients. You'll be responsible for both technical and non-technical customer inquiries, making you a crucial link between Oracle's support infrastructure and its customer base.

Oracle offers a competitive benefits package and promotes work-life balance. The company has a 40+ year track record of success and continues to innovate in the cloud solutions space. This role provides an excellent opportunity for professional growth in a stable, forward-thinking organization that prioritizes employee development and customer satisfaction.

The position is based in Bengaluru, India, and requires English language proficiency. While you'll work with general guidance from senior engineers, you'll also have opportunities to work independently, making this an ideal role for someone looking to grow their career in database administration and technical support.

Last updated 6 months ago

Responsibilities For Associate Advanced Services Engineer - Oracle DBA

  • Interface with customer's IT staff
  • Resolve moderately complex technical problems related to Oracle products installation
  • Provide recommended maintenance and repairs/workarounds
  • Work with general guidance from senior engineers and management
  • Deliver post-sales support and solutions
  • Serve as an advocate for customer needs
  • Resolve technical and non-technical customer inquiries
  • Act as primary point of contact for customers

Requirements For Associate Advanced Services Engineer - Oracle DBA

  • Knowledge of Oracle products and at least one platform
  • SQL skills
  • Technical Support experience
  • Troubleshooting skills
  • English language proficiency

Benefits For Associate Advanced Services Engineer - Oracle DBA

Medical Insurance
  • Medical Insurance
  • Life Insurance
  • Retirement Benefits
  • Volunteer Programs

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