Bilingual (Japanese) Exadata SME DBA - Principal Technical Support Engineer

This position is for a Bilingual (Japanese) Principal Technical Support Engineer. The team's main responsibility is to solve & resolve highly complex technical issues on Oracle Cloud and Exadata On-Prem platforms, spanning across database footprint including Exadata architecture, Real Application Clusters, High Availability, Data Guard, Corruption, Backup and Recovery, RMAN, ZDLRA, Performance, Memory Management, Parallel query, Query tuning, Storage, ASM, GoldenGate, Replication, Security, Networking, Enterprise Manager etc.

The candidate is required to work in partnership with team members including SSC Customers, ACS/SSC and GCS engineers and Managers, Account Managers, ACS Sales and product Development teams. Selected candidate should have hands-on experience on UNIX, Linux and/or Solaris platforms. The candidate will be widely regarded as a domain authority (SME) and will need to demonstrate an ability to resolve complex problems across wide stack.

Selected candidates should be able to work autonomously as well as within a group. The Engineer will be a key member of the technical problem solving as well as problem avoidance team, routinely sought after to address very complex and demanding, critical customer issues.

Career Level - IC4

Responsibilities include troubleshooting highly complex technical Cloud and Exadata Database issues, working directly with customers, participating in weekend rotation and shifts, driving improvements in product quality, and serving as a Situation Manager on highly sensitive Customer issues.

Qualifications:

• Fluent Japanese language (written and verbal)
• Greater than 10 years of industry experience
• Technical degree or proven professional and technical experience
• Oracle OCP DBA certification preferred
• Extensive hands-on Database administration experience
• Strong problem-solving and analytical skills
• Ability to work effectively in high volume & high stress situations
• Excellent communication skills

Oracle offers a comprehensive benefits package including medical, dental, and vision insurance, disability coverage, 401(k) with company match, paid time off, and more. The hiring range for this position is from $31.83 to $67.93 per hour or from $66,200 to $141,300 per annum, with potential eligibility for equity.