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EMEA Technology Cloud Engineering- Cloud Adaption Assurance Office - Engagement Directors

World leader in cloud solutions using tomorrow's technology to tackle today's problems.
Cloud
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS · Cloud
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Description For EMEA Technology Cloud Engineering- Cloud Adaption Assurance Office - Engagement Directors

Oracle is seeking an Engagement Director for their EMEA Technology Cloud Engineering team, specifically in the Cloud Adaption Assurance Office. This role combines business, technical, and cloud expertise to help enterprise customers maximize their cloud value with C@C. The position involves ensuring C@C machines operate according to Oracle Best Practices, with a focus on implementing adaptable best practices to enhance customer satisfaction and cloud adoption.

The role offers excellent opportunities for professional growth through comprehensive in-house training on Oracle Cloud Services and products. Working at Oracle means being at the forefront of cutting-edge technology in an international, dynamic environment. The position requires a blend of technical expertise in cloud computing, strong communication skills, and the ability to build and maintain relationships with various stakeholders.

As an Engagement Director, you'll be responsible for enabling smooth cloud operations, supporting technical evaluations, and ensuring high-quality customer service. The role demands someone who can think strategically while handling day-to-day technical challenges. You'll work closely with Product Development, Support, and Cloud Operations teams, making this an excellent opportunity for someone looking to make a significant impact in cloud technology.

Oracle offers a competitive compensation package and promotes a diverse, inclusive workplace. They provide comprehensive benefits including medical, life insurance, and retirement options, along with opportunities for community involvement through volunteer programs. The company's commitment to innovation and integrity, combined with its 40+ year history, makes this an excellent opportunity for professionals looking to advance their careers in cloud technology.

Last updated 6 months ago

Responsibilities For EMEA Technology Cloud Engineering- Cloud Adaption Assurance Office - Engagement Directors

  • Enable customers for smooth C@C operation by preparing, updating, delivering running workshops
  • Support and govern ExaChk/AHF Insight output evaluation
  • Ensure high-quality customer service with timely resolution
  • Build relationships with Product Development, Support, Cloud Operations
  • Support sales and pre-sales teams with technical and process know-how
  • Help meeting Data Center readiness
  • Create and share best practices/feedback
  • Maintain customer communication throughout Cloud Lifecycle experience

Requirements For EMEA Technology Cloud Engineering- Cloud Adaption Assurance Office - Engagement Directors

Kubernetes
  • Knowledge of cloud computing and distributed computing
  • Knowledge of IT infrastructure elements and concepts
  • Understanding of Exadata technology in the Cloud
  • Experience in troubleshooting and diagnosing issues
  • Project management skills
  • Strong communication skills
  • Creative problem-solving and analytical skills
  • English language proficiency required
  • French/Spanish language is a plus

Benefits For EMEA Technology Cloud Engineering- Cloud Adaption Assurance Office - Engagement Directors

Medical Insurance
Vision Insurance
Dental Insurance
  • Medical Insurance
  • Life Insurance
  • Retirement Benefits
  • Training and Development
  • International Work Environment

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