Oracle Fusion HCM Support Engineer

Oracle is seeking a Fusion HCM Support Engineer to join their Support organization. This role focuses on delivering post-sales support and solutions to Oracle's customer base while serving as an advocate for customer needs. The position involves resolving both technical and non-technical customer inquiries related to Oracle's HCM Cloud products.

As a Support Engineer, you'll be the technical interface between Oracle and its customers, OEMs, and VARs, handling problems related to installation, maintenance, and product usage. You'll work with general guidance from senior support engineers and management, while maintaining independence in certain areas. The role requires deep understanding of underlying technologies, business processes, and support processes.

The ideal candidate will have 3-5+ years of experience, with strong SQL skills and HCM domain knowledge. You'll be working in Bucharest, Romania, collaborating with Development, Product Management, and other Oracle teams. The position offers competitive benefits including medical insurance, life insurance, and retirement options.

This role presents an excellent opportunity to work with enterprise-level cloud solutions at one of the world's leading technology companies. You'll be instrumental in defining support processes and helping prepare the larger support team for major releases. Oracle promotes work-life balance and offers opportunities for professional growth within a global organization.

The position requires fluent English proficiency and strong communication skills, as you'll be interfacing with both technical and non-technical stakeholders. If you're passionate about customer support, have strong technical skills, and want to work with cutting-edge cloud technologies, this role offers an excellent career opportunity at Oracle.