Oracle is seeking talented Software Developers to join their Cloud Based Contact Center (CCaaS) project. This role involves building cutting-edge customer engagement solutions across voice and digital channels, working on a mission-critical Tier-0 service that orchestrates communication between customers and agents.
The position focuses on developing complex IVR workflows, implementing digital engagement solutions, and maintaining outbound dialing functionalities. You'll be working with a modern tech stack including Java, web services, and cloud technologies, while following DevOps practices and agile methodologies.
As a Software Developer 3, you'll be part of a team serving over 15,000 agents across 80 Oracle Business Units, building and maintaining critical communication infrastructure. The role offers competitive compensation ($79,800-$178,100) and comprehensive benefits including medical insurance, 401(k) with company match, flexible vacation, and stock purchase plans.
This is an excellent opportunity for developers with 3-5+ years of experience who are passionate about building large-scale, reliable systems and have strong expertise in Java, web services, and cloud technologies. You'll work in Nashville, TN, collaborating with cross-functional teams to deliver high-impact solutions for Oracle's contact center platform.
The role combines technical challenges with business impact, requiring both strong development skills and the ability to understand and implement complex business requirements. Oracle offers a stable yet innovative environment, with opportunities for growth and learning while working on enterprise-scale solutions.