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Senior Robotics Engineer, Support Engineering Lead

Path Robotics develops AI-driven welding robots to address skilled labor shortages in manufacturing.
Staff Software Engineer
Hybrid
5+ years of experience
Robotics · AI

Description For Senior Robotics Engineer, Support Engineering Lead

Path Robotics is revolutionizing the manufacturing industry by developing AI-driven welding robots to address the critical shortage of skilled labor. As the Senior Robotics Engineer, Support Engineering Lead, you'll play a crucial role bridging the gap between Robot Fleet Operations and development teams. This hybrid position combines hands-on technical work with leadership responsibilities, focusing on resolving complex technical issues and building scalable support systems. You'll work directly with an international fleet of AI-driven welding robots in production environments, ensuring their optimal performance for paying customers.

The role demands expertise in robotics, software engineering, and technical support, requiring proficiency in Python, C++, and various robotics technologies. You'll be responsible for developing support processes, creating automated solutions, and building comprehensive documentation while leading and mentoring a growing support engineering team. The position offers an unique opportunity to work with cutting-edge AI and robotics technology while solving real-world manufacturing challenges.

Path Robotics offers an inclusive work environment where diverse thinking is encouraged and valued. The company provides competitive benefits including comprehensive healthcare, flexible PTO, parental leave, and 401k. Located in Columbus, Ohio, you'll be part of a team tackling trillion-dollar opportunities and pushing the boundaries of what's possible in manufacturing automation. This role is perfect for someone who combines technical expertise with leadership abilities and wants to make a significant impact in the robotics and AI industry.

Last updated 15 hours ago

Responsibilities For Senior Robotics Engineer, Support Engineering Lead

  • Act as L2 support layer, handling escalated issues from L1
  • Perform root cause analysis for recurring issues
  • Develop tooling, processes, documentation, and SOPs
  • Build playbooks and solutions for Mission Control
  • Create automated solutions and bug fixes
  • Maintain documentation database for technical issues
  • Track and analyze support metrics and SLOs
  • Collaborate with developers and test engineers
  • Help establish and grow the Support Engineering team
  • Mentor junior team members

Requirements For Senior Robotics Engineer, Support Engineering Lead

Python
  • Bachelor's or Master's degree in Computer Science, Software Engineering, Robotics Engineering, or related field
  • Experience with robotics, path planning, and point cloud processing
  • Experience with computer vision methods and vision sensors
  • Exposure to machine learning concepts
  • Experience with Docker
  • Strong proficiency in Python and C++
  • Strong documentation skills
  • Cross-functional collaboration skills
  • Expertise in issue triage and prioritization
  • Excellent communication skills

Benefits For Senior Robotics Engineer, Support Engineering Lead

401k
Dental Insurance
Medical Insurance
Vision Insurance
Parental Leave
  • Free lunch every day
  • Flexible PTO
  • Medical, Dental, and Vision insurance
  • 6 weeks 100% paid parental leave
  • Additional 6-8 weeks maternity leave for birthing parent
  • 401K through Empower
  • Paid Referral Bonus

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