Professional Services Engineer - Puppet
Description For Professional Services Engineer - Puppet
Perforce, a leading provider of DevOps solutions trusted by over 75% of Fortune 100 companies, is seeking a Professional Services Engineer for their Puppet team. This unique role combines DevOps engineering, client consultation, Puppet training, and pre-sales engineering expertise. The position offers an opportunity to work at the forefront of automation trends while gaining exposure to diverse industry approaches to automation.
The ideal candidate will bring 5+ years of DevOps or systems administration experience, with strong expertise in Puppet Enterprise or Open Source. This role requires a perfect blend of technical prowess and customer-facing skills, as you'll be responsible for implementing solutions, conducting training workshops, and contributing to product development.
Working at Perforce means joining a collaborative community of experts who believe in making work both challenging and enjoyable. The company offers a unique combination of startup-like opportunities with the stability of an established, profitable organization. With a global presence across 80+ countries, you'll be part of a team that's shaping the future of DevOps solutions.
Key responsibilities include designing and implementing customer solutions, delivering Puppet training, maintaining educational materials, providing pre-sales support, and contributing to product development. The role requires up to 10% travel and offers hybrid working arrangements from the London office.
This position is perfect for someone who is passionate about DevOps, enjoys customer interaction, and wants to work with cutting-edge automation technologies while making a significant impact in the enterprise software space. The role offers excellent growth opportunities and the chance to work with some of the best minds in the industry.
Responsibilities For Professional Services Engineer - Puppet
- Work directly with customers to design and implement solutions
- Deliver Puppet training and workshops to customers
- Assist education team to maintain and update training materials
- Provide pre-sales support to Sales & Marketing
- Develop, publish and maintain Puppet modules and products
- Develop and promote integration and tooling around Puppet products
- Contribute blog posts and other communication for Puppet
- Work with R&D and Product Management to develop and test Puppet products
Requirements For Professional Services Engineer - Puppet
- 5+ years of experience in software DevOps, Systems Administration, Automation, or Network Infrastructure
- Solid experience working with Puppet Enterprise or Puppet Open Source (Puppet 4 or newer)
- Solid background programming with Unix/Linux SysAdmin or DevOps, including automation
- Strong customer relations & presentation skills
- Technical degree (CS/IT/Eng/ITSec) or equivalent experience
- Ability to travel up to 10% domestically
- Excellent time and project management skills
- Puppet Certification (preferred)
- Programming skills in Ruby, Python, Go, etc. (preferred)
- Windows systems administration experience, including Microsoft PowerShell (preferred)
- Large scale infrastructure experience (preferred)
- Knowledge of data center management, systems management, monitoring, networking & security (preferred)
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