Solutions Engineer

PlayAI (formerly PlayHT) is a Y Combinator W23 company revolutionizing human-technology interaction through advanced Speech Synthesis and Voice Cloning models. Having raised $21M in seed funding and serving 1.4M+ monthly active users and 500K+ developers, PlayAI is experiencing impressive 35% quarter-over-quarter revenue growth.

The Solutions Engineer role at PlayAI's Palo Alto office is a crucial position bridging the gap between customers and the platform. This role combines technical expertise with customer-facing responsibilities, requiring someone who can both understand complex technical requirements and communicate effectively with stakeholders.

As a Solutions Engineer, you'll be instrumental in ensuring customer success through hands-on technical implementation support, prototype development, and cross-functional collaboration. The ideal candidate brings 2-5 years of relevant experience, strong coding abilities in TypeScript/JavaScript, and familiarity with modern web frameworks and Node.js.

The role offers an exciting opportunity to work with cutting-edge AI voice technology while having a direct impact on customer success and product development. You'll be part of a fast-growing startup that values autonomy, technical excellence, and customer satisfaction. The position comes with competitive compensation ($110K-$160K), equity, comprehensive benefits, and the chance to shape the future of conversational AI technology.

This is an ideal role for a technically skilled professional who enjoys working directly with customers, can thrive in a startup environment, and is passionate about AI and voice technology. The position offers significant growth potential as PlayAI continues to expand its market presence and technological capabilities.