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Intermediate Site Reliability Engineer-Application

Leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights.
Mississauga, ON, Canada
$109,000 - $118,000
Site Reliability
Mid-Level Software Engineer
Hybrid
1,000 - 5,000 Employees
5+ years of experience
Healthcare · Enterprise SaaS

Description For Intermediate Site Reliability Engineer-Application

PointClickCare is a leading healthcare technology platform with over 20 years of experience in creating cloud-based healthcare software. As an Intermediate Site Reliability Engineer, you'll be at the forefront of implementing AI-driven automation and AIOps capabilities. The role combines traditional SRE responsibilities with cutting-edge AI technology to enhance system reliability and efficiency. You'll work with modern tools and technologies including cloud platforms, containerization, and various monitoring solutions. The company offers a comprehensive benefits package and a culture recognized by Waterstone Human Capital as Canada's Most Admired Corporate Cultures. With over 2,200 employees, PointClickCare provides an environment where you can make a meaningful impact on healthcare across North America while advancing your career. The position offers competitive compensation ($109,000 - $118,000) and requires 5 years of relevant experience. You'll be part of a forward-thinking team that values innovation, collaboration, and continuous learning. The hybrid work environment allows for flexibility while maintaining team connectivity.

Last updated 5 days ago

Responsibilities For Intermediate Site Reliability Engineer-Application

  • Implement and optimize AI-based anomaly detection tools across critical applications
  • Establish standardized tagging and metadata practices
  • Design and implement automated runbooks and workflows
  • Develop self-healing mechanisms for common failure scenarios
  • Deploy AI/ML tools for automated root cause analysis
  • Build and deploy AI models for traffic and resource forecasting
  • Conduct internal AIOps workshops and training sessions
  • Participate in on-call rotation
  • Lead incident response calls
  • Engineer solutions to improve reliability

Requirements For Intermediate Site Reliability Engineer-Application

Python
Java
JavaScript
Kubernetes
Redis
PostgreSQL
MySQL
Linux
  • Strong background in SRE practices, cloud-native architecture, and CI/CD pipelines
  • Hands-on experience with observability platforms
  • Proficiency in scripting and automation
  • Familiarity with AI/ML concepts
  • Experience implementing or integrating AIOps platforms
  • Bachelor's degree in Computer Science, Software Engineering, or related discipline
  • Minimum of 5 years of experience as a Site Reliability Engineer
  • Experience with cloud-based solutions, Azure cloud infrastructure
  • Experience with virtualization and container solutions
  • Strong debugging and optimization skills

Benefits For Intermediate Site Reliability Engineer-Application

401k
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Assistance
Parental Leave
  • Benefits starting from Day 1
  • Retirement Plan Matching
  • Flexible Paid Time Off
  • Wellness Support Programs and Resources
  • Parental & Caregiver Leaves
  • Fertility & Adoption Support
  • Continuous Development Support Program
  • Employee Assistance Program
  • Allyship and Inclusion Communities
  • Employee Recognition

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