Support Software Engineer

Popmenu is seeking a Support Software Engineer to join their engineering team in a fully remote capacity, based in Scotland, UK. This role combines technical support with software engineering responsibilities, requiring a blend of customer service skills and programming expertise. The position is part of the engineering department and offers a full-time opportunity to work with a company that appears to be in the restaurant technology space, providing software solutions for the hospitality industry.

The role likely involves supporting the technical infrastructure of Popmenu's platform, troubleshooting issues, developing solutions for customer problems, and contributing to the overall improvement of the system. As a Support Software Engineer, you would be expected to bridge the gap between customer support and technical development, using your software engineering skills to resolve complex technical issues while ensuring excellent customer service.

This position would be ideal for someone who enjoys both problem-solving and customer interaction, with the ability to translate technical concepts for non-technical stakeholders. The remote nature of the role offers flexibility while still maintaining full-time engagement with the team. Working for Popmenu provides an opportunity to contribute to the growing field of restaurant technology and digital solutions for the hospitality industry.

The company appears to be committed to equal opportunity employment, explicitly stating they do not discriminate based on race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other protected characteristics.