Promise helps utilities and government agencies create flexible payment solutions for individuals struggling with debt, backed by $50M in funding.

Promise is revolutionizing how individuals manage debt with government agencies and utilities through innovative payment solutions. As a Senior MLOps Engineer, you'll be instrumental in integrating cutting-edge AI and machine learning technologies into their mission-driven platform. With backing from notable investors like Reid Hoffman and Y Combinator, and recognition as one of Fast Company's "World's Most Innovative Companies," Promise offers an exciting opportunity to make a real social impact.

The role demands expertise in LLMOps and MLOps, with a focus on building and maintaining production-grade AI systems. You'll be responsible for designing and implementing end-to-end generative AI applications, working with LLMs, and creating scalable solutions using technologies like Python, Kubernetes, and cloud infrastructure tools. With a minimum requirement of 7 years of software development experience, you'll be expected to bring strong technical expertise and systems architecture knowledge.

Promise offers an attractive compensation package ranging from $150K to $215K, plus equity, making you a true stakeholder in the company's success. The comprehensive benefits include 100% covered medical, dental, and vision insurance for employees and dependents. The hybrid work environment, requiring at least three days in the office, promotes collaboration while maintaining flexibility.

This is an opportunity to join a mission-driven company that's making a real difference in people's lives while working with cutting-edge AI technologies. You'll be part of a team that includes alumni from prestigious companies like Palantir, Google, and Stripe, working together to transform how public services are delivered and making them more accessible to those in need.

Senior MLOps Engineer role at Promise, focusing on implementing AI/ML solutions to help transform government services and debt management, offering $150K-$215K plus equity.

Senior MLOps Engineer

Promise empowers utilities and government agencies to create flexible, affordable solutions for individuals struggling with debt.

Promise is an innovative fintech company that's revolutionizing how utilities and government agencies handle debt management. As a Cloud Site Reliability Engineer (SRE), you'll be at the forefront of building and maintaining the robust infrastructure that powers their impactful solutions. This role combines technical expertise in cloud infrastructure, automation, and system reliability with the mission-driven goal of helping people manage their financial obligations.

The position offers an exciting opportunity to work with modern technologies including cloud platforms, Kubernetes, and Infrastructure-as-Code tools while ensuring the reliability and security of systems that directly impact people's lives. You'll be joining a team backed by prestigious investors and recognized for its innovation in the GovTech space.

The role requires a strong technical background with at least 4 years of experience in Linux system administration and cloud infrastructure. You'll be responsible for everything from system design and implementation to performance optimization and troubleshooting. The hybrid work environment (3 days in office) promotes collaboration while maintaining flexibility.

What makes this role particularly appealing is the combination of technical challenges and social impact. You'll be working with cutting-edge technologies while contributing to a platform that helps people manage their debts with dignity. The company offers competitive compensation ($149K-$195K), equity for all full-time employees, and comprehensive benefits including 100% covered health insurance for employees and dependents.

The ideal candidate will be someone who is not only technically proficient but also passionate about using technology to solve real-world problems. You'll need to be comfortable bridging the gap between technical and non-technical stakeholders while ensuring compliance with state and federal regulations.

Senior Cloud SRE position at Promise, offering $149K-$195K with equity, focusing on cloud infrastructure, automation, and system reliability for a fintech company revolutionizing debt management.

Cloud Site Reliability Engineer (SRE)

Promise helps utilities and government agencies create flexible payment solutions for individuals struggling with debt, improving enrollment and recovery rates.

Promise is an innovative fintech company that's revolutionizing how government agencies and utilities handle debt collection and payment plans. Backed by $50M+ in funding from prestigious investors and recognized as one of Fast Company's "World's Most Innovative Companies of 2022" and "Forbes Next Billion-Dollar Startups 2024", Promise is making a significant impact in the government technology sector.

As a Software Engineer at Promise, you'll be joining a team of experts from leading tech companies like Palantir, Google, and Stripe. The role requires a minimum of 7 years of experience and offers a competitive salary range of $150K-$215K plus equity. Based in Washington, DC, you'll work in a hybrid environment, collaborating in-office at least three days per week.

Your responsibilities will include making strategic technical decisions, designing and developing features for both consumer-facing applications and integration platforms, and leading the implementation of key functionality. You'll work with various technologies including Java, Python, JavaScript/TypeScript, SQL and NoSQL databases, and modern cloud infrastructure tools like Docker and Kubernetes.

The ideal candidate will bring extensive experience in building large-scale enterprise applications, strong knowledge of database technologies, and familiarity with cloud platforms like Google Cloud. You'll need to be comfortable with rapid iteration while maintaining high quality standards, and be ready to monitor deployments to ensure smooth operations.

Promise offers an attractive benefits package including 100% coverage of base medical, dental, and vision insurance for employees and dependents, stock options for all full-time employees, and a flexible hybrid work arrangement. The company maintains a strong commitment to diversity and inclusion, providing equal opportunities to all qualified candidates. Note that due to government contracts, candidates must be US persons (citizens or permanent residents) and reside in the US.

Senior Software Engineer role at Promise, building solutions to help government agencies create flexible payment plans for constituents, offering $150K-$215K with equity.

Software Engineer

A modern payment processing platform focused on government agencies.

**Company Overview**

Promise empowers utilities and government agencies to create flexible, affordable solutions for individuals struggling with debt. Our innovative approach to payment plans and relief distribution significantly improves enrollment and recovery rates, helping individuals clear debts faster and reducing delinquencies for our partners.

We treat people facing financial difficulties with respect and dignity, providing the tools and resources they need to thrive. Our team includes experts from companies like Palantir, Google, Stripe, and esteemed government leaders.

Backed by over $50 million in funding from top investors such as 8VC, Kapor Capital, XYZ Ventures, and Howard Schultz, we've been recognized as one of Fast Company's "World's Most Innovative Companies of 2022."

As a Senior Backend Software Engineer at Promise, you will be the driving force behind building and scaling the backend systems that power our innovative payment and financial services. Working closely with a dynamic team of front-end developers, product managers, and infrastructure engineers, you will ensure our systems are efficient, reliable, and scalable.

Your work will directly enable our mission to deliver flexible, affordable solutions that empower individuals to overcome financial challenges and achieve financial stability.

Key responsibilities include:
- Architecting and implementing robust, scalable microservices to support payment and financial products
- Spending at least 60% of time hands-on coding, ensuring high-quality and maintainable code
- Monitoring, troubleshooting, and enhancing distributed systems performance
- Providing technical guidance and mentorship to junior engineers
- Collaborating with infrastructure team on cloud platform services

We're looking for someone with:
- BS/MS in Computer Science or equivalent
- 7+ years of production software development experience
- Strong distributed systems expertise
- Fintech/payments industry experience (preferred)
- Microservices architecture proficiency
- Cloud platforms (AWS, GCP) experience
- Node.js experience is a plus

Join us in our mission to modernize and humanize government payments while building impactful, scalable solutions that make a real difference in people's lives.

Senior Backend Software Engineer role at Promise, building scalable payment systems for government agencies

Senior Backend Software Engineer

**Company Overview**

Promise empowers utilities and government agencies to create flexible, affordable solutions for individuals struggling with debt. Our innovative approach to payment plans and relief distribution significantly improves enrollment and recovery rates, helping individuals clear debts faster and reducing delinquencies for our partners.

We treat people facing financial difficulties with respect and dignity, providing the tools and resources they need to thrive. Our team includes experts from companies like Palantir, Google, Stripe, and esteemed government leaders.

Backed by over $50 million in funding from top investors such as 8VC, Kapor Capital, XYZ Ventures, and Howard Schultz, we've been recognized as one of Fast Company's "World's Most Innovative Companies of 2022."

As a Senior Backend Software Engineer at Promise, you will be the driving force behind building and scaling the backend systems that power our innovative payment and financial services. Working closely with a dynamic team of front-end developers, product managers, and infrastructure engineers, you will ensure our systems are efficient, reliable, and scalable.

Your work will directly enable our mission to deliver flexible, affordable solutions that empower individuals to overcome financial challenges and achieve financial stability.

Key Responsibilities:
- Architect and implement microservices that are robust, scalable, and efficient
- Spend at least 60% of your time hands-on coding, ensuring high-quality code
- Monitor, troubleshoot, and enhance distributed systems performance
- Provide technical guidance and mentorship to junior engineers
- Collaborate with infrastructure team on cloud platforms (AWS, GCP)

Requirements:
- BS/MS in Computer Science or equivalent
- 7+ years of production software development experience
- Strong background in backend systems and distributed systems
- Experience with microservices architecture
- Cloud platform expertise (AWS, GCP)
- Node.js experience is a plus
- Payments or fintech industry experience is beneficial

Join us in our mission to modernize government payments and make a meaningful impact on communities across the country.

Senior Backend Software Engineer role at Promise, building scalable payment systems for government agencies.

Promise Engineering Jobs

Promise helps utilities and government agencies create flexible payment solutions for individuals struggling with debt, backed by $50M in funding.