Associate Software Support Engineer (Night Shift)

Qualco, a leading Fintech solutions provider with over 20 years of experience, is seeking a self-motivated Associate Software Support Engineer for their night shift operations. This role is perfect for someone passionate about providing high-quality technical support in a dynamic fintech environment. The position involves working closely with Service Delivery and Software Development teams to maintain and troubleshoot client operational environments 24/7.

As part of the Software Support Team, you'll be at the forefront of client interaction, handling first-level support, managing tickets, and ensuring service level agreements are met. The role requires a strong technical foundation with knowledge of T-SQL, and familiarity with Microsoft ETL tools and IIS would be advantageous. Experience with digital banking products is a plus.

The position offers an excellent opportunity to work in a human-centered culture that values mutual respect, trust, and cooperation. Qualco provides a comprehensive benefits package including competitive compensation, private health insurance, flexible working arrangements, and numerous wellness perks. The company strongly supports professional development through mentoring, coaching, and personalized learning plans.

Working at Qualco means joining a diverse and inclusive workplace that values talent regardless of background. The modern facilities, including an onsite gym and wellness facilities, create an engaging work environment. This role is perfect for someone looking to build a career in fintech while maintaining a healthy work-life balance through the company's hybrid working model.