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(AIPC) Audio SW Customer Support Engineer, up to Staff

A leading technology innovator that pushes boundaries to enable next-generation experiences and drives digital transformation.
Backend
Staff Software Engineer
In-Person
5,000+" Employees
3+ years of experience
AI · Enterprise SaaS

Description For (AIPC) Audio SW Customer Support Engineer, up to Staff

Qualcomm is seeking an Audio SW Customer Support Engineer to join their Customer Engineering team, working with world-leading Windows on Snapdragon (WoS) compute device makers. This role combines audio system architecture expertise with software DSP technologies and Windows Audio Architecture.

The position involves supporting OEMs and various tier partners with Audio Digital Signal Processing (DSP) and Windows audio system architecture customizations, from proof of concept through to commercial product launches. You'll be working alongside global teams of dedicated experts to develop next-generation Compute products.

As a Qualcomm Software Engineer, you'll be part of a leading technology innovator that pushes the boundaries of what's possible in digital transformation. The role requires strong technical expertise in audio software development, particularly in Windows ARM-based audio drivers and system architecture. You'll be responsible for performance measurement, analysis, and optimization, while also providing crucial support for various certification processes including Teams, Zoom, Cortana, and Alexa.

The ideal candidate will have at least 3 years of software development experience, strong programming skills in C/C++, and extensive knowledge of embedded systems. Experience with DSP, audio pre/post-processing algorithms, and Windows audio architecture is highly valued. The role demands excellent communication skills and the ability to work effectively with cross-functional teams.

Qualcomm offers comprehensive benefits including world-class health coverage, financial planning programs, wellbeing resources, and continuous learning opportunities through tuition reimbursement and mentorship programs. The company fosters a supportive, inclusive culture where innovative ideas are encouraged and can contribute to world-changing technologies.

Join Qualcomm to be part of a team that's driving the future of technology while working alongside some of the industry's most respected engineering experts. This role offers excellent opportunities for professional growth and the chance to work on cutting-edge audio solutions for next-generation computing devices.

Last updated an hour ago

Responsibilities For (AIPC) Audio SW Customer Support Engineer, up to Staff

  • Customize Windows ARM-based audio software drivers for OEM
  • Co-work with cross functional teams to speed up solutions to customer problems
  • Provide Audio performance measurement, analysis, and optimization
  • Create application notes, technical memo, and provide training to customers
  • Support Audio/Voice system's algorithm tuning and debugging
  • Provide audio tuning support for Teams, Zoom, Cortana, and Alexa certification

Requirements For (AIPC) Audio SW Customer Support Engineer, up to Staff

Python
  • Bachelor's degree in Electrical Engineering, Computer Science, Computer Engineering, or related field
  • 3+ years Software Applications Engineering or Software Development experience
  • 3+ years experience with Programming Language such as C, C++
  • 3+ years experience with embedded system
  • Experience in Windows audio and ACPI
  • Outstanding communication skills
  • Experience in Teams certification tuning
  • Experience in Cortana or Alexa certification tuning

Benefits For (AIPC) Audio SW Customer Support Engineer, up to Staff

Medical Insurance
401k
Education Budget
  • World-class health benefit coverage for employees and dependents
  • Financial planning and future preparation programs
  • Emotional/mental strength and resilience support
  • Wellbeing programs and resources
  • Tuition reimbursement
  • Mentorship programs

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