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Customer Engineer

Qualcomm is a global technology company that develops and commercializes wireless telecommunications products and services.
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS

Description For Customer Engineer

Qualcomm is seeking a Customer Engineer to join their WIN Customer Engineering Team in Chennai, India. This role focuses on supporting Qualcomm's Wifi6/Wifi7 Access Points and WLAN chipsets customers. The position requires strong technical expertise in WLAN/Linux driver development and debugging, with responsibilities spanning from end-to-end debugging to collaborating with global teams.

The ideal candidate will have 2-6 years of hands-on experience with WLAN/Linux driver development and customer support. Strong programming skills in C/C++ and familiarity with ARM-based Linux platforms are essential. The role involves working with cutting-edge wireless technologies and requires excellent problem-solving abilities to handle complex technical challenges.

Qualcomm offers an exceptional work environment with comprehensive benefits, including world-class health coverage, financial planning support, and wellbeing programs. The company strongly emphasizes professional growth through continuous learning opportunities, tuition reimbursement, and mentorship programs.

This position offers the opportunity to work with leading engineering and technology experts in the industry, contributing to world-changing innovations in wireless technology. The role combines technical expertise with customer interaction, making it ideal for engineers who excel in both technical problem-solving and communication.

Working at Qualcomm means being part of a global technology leader that values innovation, collaboration, and professional growth. The company's commitment to fostering a supportive, inclusive culture where ideas can flourish makes it an excellent choice for engineers looking to advance their careers in wireless technology.

Last updated 31 minutes ago

Responsibilities For Customer Engineer

  • Supporting Qualcomm customers of Wifi6/Wifi7 Access Points/WLAN chipsets
  • End-to-end debugging and log analysis of issues on various WLAN SoCs/chipsets
  • AP bring up, management and data path procedures
  • Troubleshooting of various networking and offload protocols
  • Collaborate with global teams and work closely with Customers
  • Analyze, debug, resolve & propagate fixes for the product

Requirements For Customer Engineer

Linux
  • Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering experience
  • 2-6 years of relevant hands-on technical experience in WLAN/Linux driver development/sustenance/support
  • C/C++ programming and debug experience
  • Software development and System Architecture on ARM based Linux platforms
  • Experience with software version control systems (GIT, Perforce etc.)
  • Ability to travel abroad
  • Excellent communication skills

Benefits For Customer Engineer

Medical Insurance
401k
Mental Health Assistance
  • World-class health benefits coverage
  • Financial future preparation programs
  • Emotional/mental strength support
  • Wellbeing programs
  • Tuition reimbursement
  • Mentorship programs

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