Senior Software Engineer - Foundation, Provo

At Qualtrics, we're pioneering the future of text analytics services, leveraging advanced natural language understanding and gen AI to help businesses better understand their customers and employees at scale. As a Senior Software Engineer on our Foundation team in Provo, you'll be at the forefront of developing next-generation AI capabilities that illuminate the thoughts and feelings of customers and employees worldwide.

Our mission is ambitious - we're creating protocols for understanding customers at scale and building a world where every voice is understood. You'll be working on high-impact projects that integrate LLMs and cutting-edge AI capabilities across our technology stack, from Kubernetes deployments to NodeJS services and React frontends.

The role offers a unique blend of technical challenges and growth opportunities. You'll be developing scalable, robust services that handle millions of daily interactions while collaborating with Core ML and Applied Science teams to implement innovative features. Your responsibilities will span the entire development lifecycle - from ideation to delivery - and you'll have the chance to mentor junior engineers and influence technical direction.

We're looking for someone with 4+ years of experience who's comfortable with full-stack development, including expertise in languages like Java, JavaScript/TypeScript, Python, or GoLang. You should have experience with both SQL and NoSQL databases, cloud platforms like AWS, and professional software engineering practices including unit testing and code reviews.

The Enrichment organization is responsible for developing foundational services and platforms that power our text analytics capabilities. We're exploring exciting new features leveraging AI and ML to enhance customer experience. You'll be part of a collaborative team that values stakeholder engagement and empathy for customer needs.

Our hybrid work model brings teams together in the office three days a week - Mondays, Thursdays, and one leader-selected day - fostering collaboration while offering flexibility. We offer competitive benefits including an annual experience bonus ($1,800), wellness benefit ($1,200), comprehensive healthcare, and more.

Join us in building the future of experience management technology, where you'll work with cutting-edge AI tools while contributing to a mission that brings humanity and empathy back to business. Your work will directly impact how organizations understand and respond to their stakeholders, making every voice heard and understood.