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Senior Solution Engineer

Qualtrics creates software for delivering exceptional frontline experiences, building high-performing teams, and designing products people love, serving over 18K clients globally.
Backend
Senior Software Engineer
In-Person
1,000 - 5,000 Employees
5+ years of experience
Enterprise SaaS

Description For Senior Solution Engineer

Qualtrics is seeking a Senior Solution Engineer to join their presales organization, focusing on working with large, global customers to architect world-class experience management (XM) programs. This role combines technical expertise with customer-facing responsibilities, requiring a unique blend of technical knowledge and business acumen.

The position involves working on some of Qualtrics' biggest Enterprise deals in EMEA, based out of the London office. The ideal candidate will be responsible for providing technical pre-sales expertise through product presentations, demonstrations, and pilot implementations. They will need to effectively translate product features into value drivers and work closely with various teams including Product Management, Marketing, and Engineering.

The role requires significant experience in Sales and Technical roles within SaaS/Cloud environments, particularly working with C/VP level buyers. The successful candidate must possess strong technical capabilities while being able to communicate effectively with both technical and business stakeholders. They should be comfortable explaining complex technical aspects of SaaS software, including security, APIs, and SLAs.

Key responsibilities include architecting solutions, developing and delivering high-quality product demonstrations, and driving the adoption of Qualtrics solutions within strategic accounts. The role also involves maintaining product knowledge, staying current with industry trends, and contributing to the development and refinement of Qualtrics products.

Qualtrics offers a collaborative work environment with a hybrid model requiring three days in the office. The company provides various benefits including the Qualtrics Experience Program, which offers an annual bonus for personal experiences. The role involves up to 25% travel and requires fluency in English.

This position is ideal for someone who thrives in a dynamic environment, enjoys solving complex problems, and has a passion for both technology and customer success. The role offers opportunities for growth and development within a company that's leading the Experience Management category.

Last updated 3 days ago

Responsibilities For Senior Solution Engineer

  • Provide presales technical/functional support and solution strategy to prospective clients
  • Develop and deliver high quality product demonstrations
  • Design, validate, and present software solutions
  • Architect solutions and prototype solutions for customers
  • Interact with development to enhance/refine products
  • Drive adoption of Qualtrics solutions within strategic accounts
  • Develop and maintain training materials
  • Work collaboratively with Product Management, Marketing and Engineering

Requirements For Senior Solution Engineer

Python
Java
JavaScript
  • Significant experience in Sales and Technical roles with complex software in SaaS/Cloud environment
  • Experience working with Enterprise level accounts across different industries
  • Outstanding professional, sales, and technical capabilities
  • Ability to explain technical aspects of SaaS software, including security, APIs, SLAs
  • Excellent customer facing verbal and written communication skills
  • Previous work in Customer and/or Employee Experience software systems
  • Fluent in English
  • Travel required (Up to 25%)

Benefits For Senior Solution Engineer

401k
Medical Insurance
  • Qualtrics Experience Program - A bonus each year for an experience of your choosing
  • Worldwide and diverse community
  • Hybrid work model with 3 days in office
  • Thoughtfully designed offices

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