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Software Development Engineer II - CX Journeys

Qualtrics creates software that the world's best brands use to deliver exceptional experiences, build high-performing teams, and design products people love.
Provo, UT, USA
Backend
Mid-Level Software Engineer
Hybrid
1,000 - 5,000 Employees
2+ years of experience
Enterprise SaaS
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Description For Software Development Engineer II - CX Journeys

Qualtrics is seeking a talented Software Development Engineer II to join their CX Journeys engineering team in Provo, Utah. This role sits at the intersection of customer experience and technical innovation, working on pushing the Qualtrics Customer Experience (CX) product to the next level.

The position offers an exciting opportunity to work with data visualization and build elegant solutions to complex customer problems. As part of a nimble, high-functioning team, you'll be empowered to take strategic risks and solve complex problems collaboratively. The role involves full-stack development using cutting-edge technologies, with a focus on creating scalable, fast, and robust web-based solutions.

The CX Journeys team owns products and functionality that help customers launch their CX programs and provide advanced statistics-based insights from collected data. You'll work closely with platform teams to ensure tight integration while maintaining the flexibility to choose architecture and quickly deliver on business vision.

The role offers significant growth potential through the QED program, allowing 10% time for individual engineering projects and learning activities. You'll benefit from a collaborative environment, working alongside great engineers, UX designers, and product managers while learning how leading companies use data and analytics to improve customer experience.

The position comes with attractive benefits including medical/dental/vision insurance, free office lunches, annual experience bonuses, and equity sharing. The hybrid work model requires office presence three days a week (Mondays, Thursdays, plus one leader-selected day), offering a balance of collaborative in-person work and flexible remote days.

This is an ideal opportunity for a mid-level engineer passionate about creating impactful customer experience solutions and ready to grow in a dynamic, fast-paced environment. The role offers both technical challenges and the satisfaction of building products used by world-class brands to deliver exceptional experiences.

Last updated 2 days ago

Responsibilities For Software Development Engineer II - CX Journeys

  • Develop scalable, fast, robust, and simple web-based solutions
  • Implement new features and optimize existing ones
  • Attend daily stand-up meetings and collaborate with peers
  • Work with design and product teams to understand needs and create features
  • Build efficient frontend components and data-intensive backend systems
  • Contribute to colleagues' professional development
  • Own application quality end-to-end and support services in production

Requirements For Software Development Engineer II - CX Journeys

TypeScript
React
  • Strong foundation in algorithms, data structures and coding background
  • Experience with Cloud technologies
  • Experience creating data analytics or data visualizations
  • Experience with continuous delivery, git, test automation and build/deploy system
  • Bachelor's degree in Computer Science or related field
  • 2-5 years working in a full-stack engineering position
  • Experience using Typescript and React is a plus
  • Experience with machine learning or generative AI is a plus

Benefits For Software Development Engineer II - CX Journeys

401k
Medical Insurance
Dental Insurance
Vision Insurance
  • Full benefits package (medical, dental, vision, life insurance)
  • Free lunches and office snacks
  • Annual experience bonus after first year
  • QED program - 10% time for engineering projects and learning
  • Personalized career planning
  • Equity sharing

Interested in this job?