Software Test Engineer II - CX

At Qualtrics, we create software that powers exceptional customer experiences and team performance. As a Software Test Engineer II in the CX team, you'll play a crucial role in ensuring product quality through comprehensive testing and automation.

You'll be responsible for testing various features using in-house automation tools, including AI technology. The role requires a high standard for quality and passion for delivering exceptional products. As a customer advocate, you'll ensure products meet user needs before market release.

The Voice team within CX Engineering handles and transcribes over 1M calls daily for hundreds of customers. Working with AWS technologies like Kubernetes, DynamoDB, SQS/SNS, RDS, and DocumentDB, you'll be part of a team that values continuous learning and improvement.

The position offers a hybrid work model with 3 office days per week (Mondays, Thursdays, plus one leader-selected day). You'll spend 10% of your time on individual engineering growth activities quarterly and participate in personalized Career Action Planning.

Key responsibilities include designing test plans, automating test cases, investigating failures, and driving quality processes. You'll work with modern technologies including Selenium, Java, JavaScript, TypeScript, Node.js, Python, Jenkins, and Docker.

The role offers competitive compensation ($101,000 - $191,000 USD base salary) plus benefits including performance bonuses, wellness reimbursement, and professional development opportunities. Join a team that emphasizes continuous skill development, transparent discussions, and constructive design reviews.

This is an excellent opportunity for a mid-level test engineer to grow their skills while contributing to a product that serves over 18,000 global clients. You'll be part of building the Experience Management category and bringing humanity back to business.