Staff Software Engineer- CX Core
Description For Staff Software Engineer- CX Core
Qualtrics is seeking a Staff Software Engineer to join their CX Core team, focusing on building and enhancing their Customer Experience (CX) product. This role combines technical leadership with hands-on development, requiring expertise in designing scalable systems and mentoring junior engineers.
The position is part of the CX Core team, which owns products and functionality that help customers establish their CX programs and provide quick, statistics-based insights from collected data. The team emphasizes creating high-quality, user-friendly interfaces that make CX programs simple to set up and program insights fast and intuitive.
As a Staff Engineer, you'll be working in a hybrid environment, with three days in the office (Mondays, Thursdays, plus one leader-selected day) in thoughtfully designed spaces that foster collaboration and innovation. The role offers significant technical challenges, from data visualization to leveraging AI for accelerating customer value.
The company provides comprehensive benefits, including medical/dental/vision insurance, free office lunches, and unique perks like the Qualtrics Experience Bonus program. Engineers also benefit from the QED program, allowing 10% time for individual engineering projects and learning activities.
This position requires 8+ years of experience in full-stack engineering, preferably in SaaS, with strong expertise in AWS technologies. Knowledge of NodeJS, machine learning, and generative AI is advantageous. The ideal candidate will be comfortable with high degrees of ambiguity and excel at designing scalable systems while mentoring junior engineers.
The role offers opportunities to work on broad product ownership and true full-stack development, providing an excellent platform for career development and building a strong understanding of Qualtrics systems. You'll be part of a team that collaborates closely with platform teams to ensure product integration while maintaining the flexibility to choose architecture and quickly deliver on business vision.
Responsibilities For Staff Software Engineer- CX Core
- Design and implement well-crafted, scalable, and maintainable code
- Work through ambiguity; turning business goals into working products
- Use metrics to measure success and leverage data for decisions
- Partner with product managers, UX designers, and other engineers
- Take initiative and demonstrate persistence
- Develop scalable web-based solutions to solve complex business problems
- Execute while requirements are not well defined
- Drive operational perfection through production issues investigation
- Implement new features and optimize existing ones
- Contribute to technical standards for engineering organization
Requirements For Staff Software Engineer- CX Core
- Bachelor's or Master's degree in Computer Science or equivalent
- 8+ years working in a full-stack engineering position (preferably for a SaaS company)
- Experience working with AWS technologies
- Experience working in NodeJS is a plus
- Experience with machine learning and generative AI is a plus
- Experience with continuous delivery, git, test automation, and build/deploy systems
- Strong algorithms, data structures, and coding background
- Has worked with design and product teams
- Experience working in a full-stack team building advanced frontend applications
Benefits For Staff Software Engineer- CX Core
- Full benefits package (medical, dental, vision, life insurance)
- Free lunches and office snacks
- Annual experience bonus after first year
- QED program - 10% time for engineering projects and learning
- Personalized career planning
- Equity sharing
