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Lead ServiceNow Developer

Royal Bank of Canada is a global financial institution, Canada's biggest bank, and one of the largest in the world based on market capitalization.
Jersey City, NJ, USA
$110,000 - $190,000
Backend
Senior Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Finance · Enterprise SaaS

Description For Lead ServiceNow Developer

RBC, one of the world's largest banks, is seeking a Lead ServiceNow Developer to join their technology team. This role offers an exciting opportunity to work on enterprise-scale ServiceNow implementations, focusing on Business Continuity Management (BCM), GRC Integrated Risk Management (IRM), and Configuration Management Database (CMDB).

The position requires a seasoned professional with 5+ years of development expertise in core ServiceNow modules. You'll be responsible for designing and implementing solutions that align with RBC's business continuity, asset management, and IT operations strategy. This role combines technical expertise with business process understanding, requiring proficiency in JavaScript, GlideScript, and ServiceNow Flow Designer.

As a Lead Developer, you'll have the opportunity to mentor junior developers, participate in architectural decisions, and drive best practices in platform governance. The role offers competitive compensation ranging from $110,000 to $190,000, plus additional benefits including bonuses, flexible benefits, and stock options where applicable.

RBC provides a collaborative, progressive work environment with over 84,000 employees globally. The company maintains a strong focus on innovation and exceptional client experiences across 16 million clients in Canada, the U.S., and 34 other countries. This role offers the perfect blend of technical challenge and career growth, with opportunities to work on complex enterprise solutions while developing leadership skills.

The ideal candidate will have strong analytical and problem-solving abilities, coupled with excellent communication skills. Required certifications include ServiceNow Certified Implementation Specialist (CIS) in IRM, micro-certifications in BCM, and Certified Application Developer (CAD). The role offers the chance to work with cutting-edge technology while contributing to the digital transformation of a leading financial institution.

Last updated a day ago

Responsibilities For Lead ServiceNow Developer

  • Design and develop scalable solutions in ServiceNow core applications
  • Implement GRC processes including policy and compliance, risk and audit management
  • Customize and configure workflows, business rules, UI policies and integrations
  • Provide subject matter expertise for BCM capabilities
  • Collaborate with Risk, Compliance, and Disaster Recovery teams
  • Develop and enforce governance policies around CMDB data
  • Customize and configure ServiceNow applications using JavaScript, GlideScript, and Flow Designer
  • Provide platform governance and ensure compliance
  • Document technical design decisions and prepare SDLC artifacts
  • Mentor junior developers and assist in code reviews

Requirements For Lead ServiceNow Developer

JavaScript
  • Bachelor's degree in computer science, Information Systems, or related field
  • 5+ years of experience in ServiceNow development with solid knowledge of ITSM, ITOM, BCM and GRC/IRM frameworks
  • Proven experience with CMDB modeling, health, and governance
  • Strong proficiency in JavaScript, Glide, REST/SOAP APIs, and ServiceNow Flow Designer
  • ServiceNow Certified Implementation Specialist (CIS) in IRM
  • ServiceNow Micro-certifications in BCM
  • ServiceNow Certified Application Developer (CAD)
  • Strong analytical, problem-solving, and communication skills

Benefits For Lead ServiceNow Developer

Medical Insurance
401k
  • Comprehensive Total Rewards Program including bonuses and flexible benefits
  • Competitive compensation and stock options where applicable
  • Leadership support for development
  • Flexible work/life balance options

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