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Digital Solutions Engineer

A global healthcare company dedicated to advancing science and ensuring healthcare access, with over 100,000 employees worldwide focusing on medical innovations and diagnostic solutions.
$82,600 - $153,400
Backend
Mid-Level Software Engineer
Remote
5,000+ Employees
2+ years of experience
Healthcare

Description For Digital Solutions Engineer

Roche, a global healthcare leader with over 100,000 employees worldwide, is seeking a Digital Solutions Engineer to join their team in a remote capacity. This role combines technical expertise with healthcare IT, focusing on implementing and supporting Roche Diagnostic Commercial (RDC) products.

The position offers a competitive salary range of $82,600 - $153,400 and requires someone who can bridge the gap between technical solutions and healthcare operations. As a Digital Solutions Engineer, you'll be responsible for managing installations, providing technical consultation, and ensuring smooth integration with medical systems like LIS and EMR.

The ideal candidate will have a strong background in either formal education (Bachelor's in Computer Science or related fields) with 2 years of experience, or 4 years of practical experience in laboratory IT. Knowledge of healthcare standards (HL7, ASTM, HIPAA) and strong troubleshooting abilities are essential.

This role offers a unique opportunity to impact healthcare delivery through technology. While primarily remote, the position requires 25% travel to customer sites, making it perfect for someone who enjoys both technical work and client interaction. You'll be part of a company that's dedicated to advancing healthcare solutions and making a global impact.

The role combines project management, technical expertise, and customer service, offering variety and challenge. You'll work with cutting-edge healthcare technology while contributing to Roche's mission of ensuring everyone has access to healthcare today and for generations to come.

Benefits include medical coverage and an annual discretionary bonus based on individual and company performance. Roche offers a collaborative culture where personal expression and open dialogue are encouraged, making it an ideal environment for professionals looking to make a meaningful impact in healthcare technology.

Last updated a day ago

Responsibilities For Digital Solutions Engineer

  • Managing installation of IT product solutions at customer sites both remotely and on-site
  • Determining customer needs and setting appropriate installation expectations
  • Performing validation processes to evaluate IT solutions effectiveness
  • Ensuring customer satisfaction with IT product installation
  • Serving as technical resource for complex system issues
  • Managing critical customer situations
  • Troubleshooting during installation and post go-live phases

Requirements For Digital Solutions Engineer

  • Bachelor's Degree in Computer Science, Information Technology, Medical Technology, Life Sciences AND 2 years of laboratory IT experience OR 4 years of laboratory IT experience
  • Ability to travel 25% or more to customer sites
  • Must reside within 50 miles of a major metropolitan US airport
  • Project or process management experience
  • Fluency with healthcare standards and technologies (HL7, ASTM, HIPAA, Networking, Microsoft Windows, Cache Intersystems)
  • Knowledge of clinical customer base and LIS laboratory IT processes
  • Effective communication and troubleshooting skills
  • Critical thinking and complex problem-solving abilities

Benefits For Digital Solutions Engineer

Medical Insurance
  • Annual discretionary bonus
  • Healthcare benefits

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