Agentforce Success Engineer

Salesforce is seeking an Agentforce Success Engineer to spearhead the implementation of AI-powered agents within Salesforce environments. This role combines deep Salesforce expertise with cutting-edge AI technology to deliver transformative business solutions. The position involves working directly with customers to design, deploy, and optimize intelligent agents that enhance customer interactions and automate complex processes.

The ideal candidate will serve as a trusted technical advisor, bridging the gap between customer needs and Salesforce's AI capabilities. They will be responsible for the end-to-end implementation of Agentforce solutions, from initial assessment to deployment and optimization. This includes configuring large language models, establishing governance frameworks, and ensuring compliance with business requirements.

The role requires strong technical skills in both Salesforce platforms and AI technologies, particularly in areas such as prompt engineering, agent behavior configuration, and integration with various Salesforce tools. The engineer will work closely with multiple stakeholders, including account teams, product experts, and customers, to ensure successful implementation and adoption of Agentforce solutions.

Success in this position demands excellent communication skills, as the engineer will need to explain complex technical concepts to business stakeholders while gathering and translating business requirements into technical solutions. They will also play a crucial role in documenting best practices, maintaining technical documentation, and providing feedback to the product organization.

This is an excellent opportunity for a technically skilled professional who wants to work at the intersection of enterprise software and artificial intelligence, helping organizations leverage the power of AI-driven automation while ensuring safe, compliant, and effective implementations.