Lead Site Reliability Engineer

Salesforce, the Customer Company, is seeking a Lead Site Reliability Engineer to join their Marketing Automation Platform & Data Operations team. This role is crucial in ensuring the reliability and operational efficiency of Salesforce's critical Marketing Technology ecosystem. The position requires an experienced engineer to bridge software engineering and system administration, with emphasis on monitoring, visualization, and alerting tools. The ideal candidate will lead incident investigations, drive automation initiatives, and ensure system stability.

The role involves working with cutting-edge technologies including Datadog, Splunk, Grafana, and cloud platforms. You'll be responsible for maintaining high availability of services, implementing monitoring solutions, and driving continuous improvement in system reliability. The position offers the opportunity to work with enterprise-scale systems and contribute to Salesforce's mission of helping companies connect with customers in innovative ways.

As a technical leader, you'll collaborate with cross-functional teams, mentor junior engineers, and drive best practices in site reliability engineering. The role combines technical expertise with leadership responsibilities, requiring both deep technical knowledge and strong communication skills. You'll be part of a company that values innovation, equality, and making a positive impact on the world through technology.

Working at Salesforce means joining a company that believes in doing well while doing good, with comprehensive benefits, career growth opportunities, and a culture focused on equality and inclusion. The position offers competitive compensation and the chance to work with leading-edge technologies while solving complex challenges at enterprise scale.