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Lead/Principal Software Engineering- Salesforce Platform- AI/Agentforce

Global leader in CRM software and enterprise cloud computing solutions.
Machine Learning
Principal Software Engineer
In-Person
5,000+ Employees
8+ years of experience
AI · Enterprise SaaS

Description For Lead/Principal Software Engineering- Salesforce Platform- AI/Agentforce

Salesforce is seeking a Lead/Principal Software Engineer to join their groundbreaking Agentforce platform team. This role sits at the intersection of AI innovation and customer success, focusing on building intelligent Agent systems that will shape the future of customer engagement. As a key member of the GForce team, you'll be responsible for designing and developing AI solutions that help build other AI agents, while working closely with customers and internal teams to drive adoption and success.

The position requires deep technical expertise in both the Salesforce ecosystem and AI technologies, combining software engineering excellence with a strong customer-success mindset. You'll be working with cutting-edge AI technologies, particularly in the realm of agent-based systems and natural language processing, while also maintaining a strong focus on practical business applications and customer value.

This is an ideal opportunity for an experienced engineer who wants to make a significant impact on the future of AI-powered customer experiences. The role offers the chance to work with advanced technologies while directly influencing product direction and customer success. You'll be part of a team that's central to Salesforce's AI strategy, working on what they consider their most important future product - Agentforce.

The position comes with competitive benefits and the opportunity to work with industry-leading professionals in the AI and enterprise software space. While based in Hyderabad, India, the role involves up to 20% travel, allowing for direct customer interaction and collaboration with global teams. This is a chance to be at the forefront of AI innovation while working for one of the world's leading enterprise software companies.

Last updated a day ago

Responsibilities For Lead/Principal Software Engineering- Salesforce Platform- AI/Agentforce

  • Design and hands-on development of Agent-building Agents
  • Strategic AI Integration with pre-sales, implementation, and post-sales teams
  • Rapid problem-solving to address customer challenges
  • Provide technical guidance and support to customers
  • Work with product teams to gather feedback and influence product development
  • Stay current with AI advancements

Requirements For Lead/Principal Software Engineering- Salesforce Platform- AI/Agentforce

Java
Python
  • Related technical degree required
  • Deep understanding of Salesforce platform and ecosystem
  • Understanding of AI technologies, machine learning, and NLP
  • Proficiency in Apex, Java, and Python
  • Exceptional analytical and problem-solving skills
  • Excellent written and verbal communication skills
  • Ability to work effectively in cross-functional teams
  • Up to 20% travel per month

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