Principal, Technical Architect

Salesforce is seeking a Principal Technical Architect for their innovative Agentforce platform, which combines Data + AI + CRM + Trust to transform customer experiences. This role sits within a startup-like team within Salesforce, focused on helping customers implement cutting-edge AI solutions. As a Technical Architect, you'll serve as a trusted advisor to customers, leveraging deep technical expertise in AI/ML, data infrastructure, and CRM to drive solution architecture and implementation. The role requires a unique blend of technical leadership, customer-facing skills, and hands-on development capabilities. You'll work closely with Account Executives, Solutions Engineers, and Product teams to assess customer use cases, recommend optimal solutions, and shape technical vision. The position demands strong expertise in AI/ML concepts, including agent-based models, predictive AI, and generative AI, along with practical experience in data pipelines and cloud platforms. This is an excellent opportunity for someone passionate about AI innovation who enjoys educating others while delivering business impact. The role offers comprehensive benefits, professional development opportunities, and the chance to work with cutting-edge AI technologies at a global leader in enterprise software.