Principal Technical Pre-Sales Architect, Agentforce

Salesforce is seeking a Principal Technical Pre-Sales Architect for their innovative Agentforce platform, which combines Data + AI + CRM + Trust to transform customer experiences. This role sits within Salesforce's newest innovation team, operating as a startup within the larger organization. The position requires a unique blend of technical expertise in AI/ML, data infrastructure, and CRM, combined with strong consultative and presentation skills.

As an Agentforce Technical Pre-Sales Architect, you'll serve as a trusted advisor to customers, helping them navigate emerging AI solutions and maximize platform value. The role involves close collaboration with Account Executives, Solutions Engineers, Product teams, and Product Marketing to drive growth and adoption of Agentforce.

Key responsibilities include architecting innovative AI/ML solutions, facilitating partner alignment on high-impact use cases, leading technical workshops, and developing cross-platform solutions. You'll need to demonstrate expertise in machine learning concepts, including predictive and generative AI, while maintaining proficiency in programming languages like JavaScript, Python, and SQL.

The ideal candidate brings several years of experience in solutions engineering or technical consulting, preferably in B2B SaaS. Strong communication skills are essential, as you'll be explaining complex technical concepts to diverse audiences and producing various forms of technical content. The role requires staying current with emerging AI technologies, particularly in areas like LLM models, agentic approaches, and prompt engineering.

This position offers the opportunity to work at the cutting edge of AI technology while helping shape the future of customer experience solutions. You'll be part of an innovative team within Salesforce, combining the agility of a startup with the resources and reach of a global technology leader. The role is based in Paris, France, offering the chance to work with enterprise clients while contributing to groundbreaking AI initiatives.