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Production Support Engineering LMTS (Database Engineer)

Global leader in customer relationship management (CRM) software, pioneering cloud computing and delivering AI + Data + CRM solutions.
Staff Software Engineer
Hybrid
5,000+ Employees
8+ years of experience
Enterprise SaaS · Cloud

Description For Production Support Engineering LMTS (Database Engineer)

Salesforce, the global leader in CRM software, is seeking a Database Cloud Engineer to join their CRM Database Sustaining Engineering Team. This role is crucial in managing one of the world's largest and most trusted database infrastructures. The position combines DevOps practices with deep database expertise to architect and operate resilient, secure, and performant database environments across major cloud platforms like AWS and GCP.

The role sits within a fast-paced, dynamic, global team responsible for delivering and supporting database infrastructure to meet Salesforce's substantial growth needs. The successful candidate will collaborate across multiple engineering disciplines including Systems, Network, Database, and Storage teams to deliver innovative solutions in an agile environment.

Key responsibilities include ensuring database reliability and scalability, participating in 24x7 support rotations, and working with cutting-edge cloud technologies. The position requires strong expertise in relational databases, cloud platforms, and modern DevOps tools and practices. The ideal candidate will bring 8+ years of database engineering experience, strong problem-solving abilities, and excellent communication skills.

This is an excellent opportunity for a seasoned database engineer looking to work at scale with one of the world's largest SaaS platforms. The role offers exposure to cutting-edge technologies, collaborative global team environment, and the chance to impact millions of users worldwide. Salesforce is known for its innovative culture and was recognized as the World's Most Innovative Company by Forbes and one of Fortune's 100 Best Companies to Work For.

Last updated a day ago

Responsibilities For Production Support Engineering LMTS (Database Engineer)

  • Ensure reliability, scalability, and performance of Salesforce's cloud database infrastructure
  • Architect and operate resilient database environments across public cloud platforms
  • Collaborate with systems, storage, networking, and applications teams
  • Participate in 24x7 support responsibility
  • Manage and maintain cloud database infrastructure
  • Drive technical projects from idea to execution

Requirements For Production Support Engineering LMTS (Database Engineer)

PostgreSQL
MySQL
Python
Go
Java
Kubernetes
  • Bachelors in Computer Science or Engineering, or equivalent experience
  • 8+ years of experience as a Database Engineer
  • Expertise in Database and SQL performance tuning
  • Knowledge of Postgres database
  • Deep knowledge of at least 2 relational databases (Oracle, PostgreSQL & MySQL)
  • Working knowledge of cloud platforms (AWS or GCP)
  • Experience with Docker, Spinnaker, Terraform, Helm, Jenkins, GIT
  • Knowledge of SQL and Python, Go, or Java
  • Experience with Production Incident Management
  • Excellent communication skills

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