Senior CCE Engineer

Salesforce, a global leader in CRM solutions, is seeking a Senior CCE (Customer Centric Engineer) to join their high-impact engineering team. This role combines deep technical expertise with customer-facing responsibilities, focusing on solving complex technical escalations and maintaining Salesforce's commitment to customer trust. The position offers a unique opportunity to work with a platform that handles billions of daily transactions for 200,000+ companies.

The ideal candidate will leverage their expertise in Java, databases, and web technologies to investigate, reproduce, and resolve critical customer issues. This role goes beyond typical engineering positions by requiring both technical prowess and excellent communication skills, as you'll be working directly with customers, support teams, and various stakeholders across the organization.

Working at Salesforce means joining a company that prioritizes both technical excellence and customer satisfaction. The role offers competitive compensation ($172,000-$236,500), comprehensive benefits, and the opportunity to work in a hybrid environment from either San Francisco or Seattle. You'll be part of a team that champions trust strategy throughout the company while having the chance to mentor others and drive organizational transformation.

The position is ideal for experienced engineers who enjoy solving complex problems, have a passion for customer service, and want to make a significant impact in a leading tech company. With Salesforce's strong focus on employee development and work-life balance, this role offers an excellent opportunity for career growth while contributing to meaningful technical solutions.