Senior Manager, Technical Support Engineering: Accessibility

Join Salesforce as a Senior Manager of Accessibility Support, leading a 24x7 global team dedicated to supporting customers with disabilities and product accessibility issues. This role combines technical leadership with accessibility advocacy, requiring a strategic mindset and operational excellence. You'll drive customer support excellence, develop talent, and champion inclusive customer experiences globally. The position offers competitive compensation ($128,300 - $217,200) and the opportunity to make a significant impact in digital accessibility. You'll work with enterprise customers, lead multiple support teams, and represent Salesforce in industry forums. The ideal candidate brings 10+ years of industry experience, strong technical background, and a passion for accessibility. This role provides a unique opportunity to drive innovation in accessible technology while leading high-performing teams across multiple locations including Indianapolis, Seattle, Chicago, and Atlanta. You'll be part of Salesforce's mission to create inclusive digital experiences while growing your career in a dynamic, values-driven organization.