Senior Signature Support Engineer - Industry Cloud

Salesforce is seeking a Senior Signature Support Engineer specializing in Industry Cloud applications to join their team in Bellevue, WA, with hybrid work options available. This role combines technical expertise with customer support excellence, requiring deep knowledge of Salesforce's Industry Cloud products and platform capabilities.

The position demands a professional who can handle critical support cases while maintaining strong partnerships across Worldwide Support, R&D, and Support Operations teams. The ideal candidate will possess strong technical skills in debugging, APEX code analysis, and advanced troubleshooting techniques, along with excellent communication abilities to keep stakeholders informed throughout the resolution process.

This role offers an exciting opportunity to work with Salesforce's largest and most strategic accounts, requiring both technical depth and customer service excellence. The position comes with competitive compensation ranging from $162,531 to $164,000 annually, plus additional benefits including equity and incentive compensation.

Key technical requirements include proficiency in SQL, JavaScript, Java/.NET, and API technologies, combined with strong problem-solving abilities and experience in technical support. The role requires a bachelor's degree in Computer Science or related field and 5 years of relevant experience.

Working at Salesforce means joining a global leader in CRM and cloud computing, with opportunities for professional growth and development. The company offers a comprehensive benefits package and a collaborative work environment focused on innovation and customer success. This role provides an excellent opportunity to make a significant impact while working with cutting-edge technology and enterprise solutions.