Software Engineer AI

Salesforce is seeking an AI Software Engineer for their Commerce Cloud Agentforce team to develop cutting-edge AI-powered features and products on their e-commerce platform. This role sits at the intersection of AI and e-commerce, focusing on implementing advanced AI methods including Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), Vector Databases, and AI agent frameworks.

The position offers an opportunity to work on transformative commerce experiences that directly impact customer satisfaction and business value. The ideal candidate will have strong expertise in both software engineering and AI/ML technologies, particularly in areas like natural language processing, LLMs, and information retrieval systems.

Key responsibilities include developing LLM-powered features, optimizing RAG models for e-commerce workflows, implementing evaluation systems, and analyzing user behavior signals. The role requires both technical depth in AI/ML and the ability to translate these technologies into practical business solutions.

Working at Salesforce means joining a company that's leading the future of business with AI + Data + CRM. The company emphasizes its core values and offers opportunities to be a Trailblazer, driving both personal performance and career growth while contributing to meaningful change in the business world.

This role is perfect for someone who thrives in a fast-paced environment, has a passion for AI innovation, and wants to be at the forefront of applying AI technologies to solve real-world e-commerce challenges. The position offers the chance to shape the future of commerce while working alongside talented engineers and AI researchers in a dynamic, forward-thinking environment.