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Software Engineer, Observability Platform (SMTS, LMTS)

Leading provider of customer relationship management (CRM) software and enterprise cloud computing solutions.
$157,600 - $276,100
Backend
Staff Software Engineer
Hybrid
5,000+ Employees
8+ years of experience
Enterprise SaaS

Description For Software Engineer, Observability Platform (SMTS, LMTS)

Salesforce is seeking a Software Engineer for their Observability Platform team, focusing on innovating and maintaining massive-scale distributed systems that monitor Salesforce's infrastructure. This role is part of the Network Visibility and Telemetry team within the Infrastructure Strategy Datacenter Operations organization.

The position offers an opportunity to work on critical systems that deliver metrics, telemetry, and alerting for data center infrastructure, including network and storage components. You'll be joining a dynamic, global team that supports technology infrastructure to meet Salesforce's substantial growth needs.

As a Software Engineer in this role, you'll leverage your expertise in building and deploying large-scale systems to:

  • Automate systems services across various infrastructure types (storage, network, server)
  • Enable infrastructure telemetry collection
  • Enhance infrastructure visibility and accessibility
  • Implement effective alerting systems

The ideal candidate should have 8+ years of experience for Lead position or 5+ years for Senior position, with strong expertise in Java and/or Python, distributed systems, and automation. Knowledge of Linux systems, CI/CD practices, and configuration automation tools is essential. Experience with container orchestration, network engineering, and application databases would be highly valuable.

Salesforce offers a comprehensive benefits package including medical, dental, vision insurance, mental health support, 401k, and equity opportunities. The company maintains a strong commitment to equality and non-discrimination, fostering an inclusive workplace environment.

The position offers competitive compensation based on location and experience, with base salary ranges of $157,600 to $253,000 for Washington-based roles and $172,000 to $276,100 for California-based roles. This is a hybrid role with locations in either Bellevue or San Francisco offices, offering flexibility while maintaining office connectivity.

Last updated 5 days ago

Responsibilities For Software Engineer, Observability Platform (SMTS, LMTS)

  • Design, build, and operate systems for metrics, telemetry and alerting for data center infrastructure
  • Build and deploy large-scale systems
  • Automate systems services across infrastructure
  • Enable collection of infrastructure telemetry
  • Ensure alerts are generated where action is needed

Requirements For Software Engineer, Observability Platform (SMTS, LMTS)

Java
Python
Linux
Kubernetes
  • Related technical degree
  • 8+ years experience for Lead, 5+ years for Senior
  • Experience with distributed services in Java and/or Python
  • Experience with automation of systems services and processes
  • Experience with Source Control (git) and unit testing
  • Experience in publishing and consuming REST APIs
  • CI/CD experience with Jenkins
  • Knowledge of Linux (RedHat)
  • Experience with configuration automation tools (Ansible, Puppet, Chef)
  • Excellent analytical and problem-solving skills
  • Excellent organizational skills with attention to detail

Benefits For Software Engineer, Observability Platform (SMTS, LMTS)

Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Assistance
Parental Leave
401k
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Mental health support
  • Paid parental leave
  • Life and disability insurance
  • 401k
  • Employee stock purchase program
  • Time off programs

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