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Software Engineering SMTS- Salesforce Marketing Cloud

Global leader in CRM software and enterprise cloud computing solutions.
Backend
Staff Software Engineer
In-Person
5,000+ Employees
8+ years of experience
Enterprise SaaS

Description For Software Engineering SMTS- Salesforce Marketing Cloud

Join Salesforce's Digital Success Engineering team as a Marketing Cloud Engineer (SMTS) in a role that combines technical expertise with customer engagement. As part of an interdisciplinary team building Unified Experiences for Trailblazers, you'll work on creating seamless self-service experiences that drive innovation. The position requires deep knowledge of the Salesforce Marketing Cloud platform, strong technical skills, and excellent business acumen.

You'll be responsible for designing and implementing complex solutions, troubleshooting technical issues, and coordinating with cross-functional teams. The role involves working with business users, engineering teams, and vendors to support both existing and new business processes. Your technical expertise in AMPScript, JavaScript, SQL, and various APIs will be crucial in developing robust solutions.

This opportunity is perfect for a solution-oriented professional who excels in problem-solving and has a passion for customer success. You'll be working in a fast-paced environment where you'll need to balance multiple priorities while maintaining high standards of technical excellence. The role offers the chance to work with cutting-edge technology while making a direct impact on customer experience.

Working at Salesforce means joining a company at the forefront of enterprise cloud computing, with a strong focus on innovation and customer success. You'll be part of a team that values collaboration, technical excellence, and continuous learning. The company offers a dynamic work environment where you can grow your career while working on meaningful projects that help businesses transform their operations.

Last updated a day ago

Responsibilities For Software Engineering SMTS- Salesforce Marketing Cloud

  • Understand and adapt to Digital Success Engineering team structures and culture
  • Conduct technical requirements gathering, review, and architecture sessions
  • Translate business requirements into data architecture and software design
  • Design and implement robust, scalable solutions for complex Salesforce Marketing Cloud projects
  • Triage, troubleshoot, and ensure issues are fully resolved
  • Develop and maintain technical expertise in assigned areas
  • Engage with engineering, digital program management, and data platform teams
  • Partner with agile, cross-functional teams
  • Be the primary contact for application support/incidents in Pacific time

Requirements For Software Engineering SMTS- Salesforce Marketing Cloud

JavaScript
Python
  • Bachelor's degree in Computer Science, Software Engineering, or Equivalent
  • 8+ years of relevant hands-on experience in Salesforce Marketing Cloud and Salesforce Core products
  • Advanced background in systems integrations, APIs, cross-cloud, marketing compliance, and security protocols
  • Technical proficiency in AMPScript, HTML, CSS, SSJS, JavaScript, SQL, Apache Spark, Apache Airflow, Python, Rest API, Soap API
  • Experience with data management and governance best practices
  • Strong analytical and problem-solving abilities
  • Excellent verbal and written communication skills
  • Technical communication skills
  • Project management skills

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