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Engineer I

Samsung Electronics is a global leader in technology, transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems.
Plano, TX, USA
Backend
Entry-Level Software Engineer
In-Person
5,000+ Employees
1+ year of experience
Telecommunications

Description For Engineer I

Samsung Electronics, a global technology leader, is seeking an Engineer I to join their team in Plano, TX. This role combines software engineering and network systems support, requiring both technical expertise and customer service skills.

The position involves working with cutting-edge telecommunications technology, particularly in 4G and 5G networks. You'll be responsible for analyzing and resolving complex technical issues, performing system audits, and ensuring optimal network performance. This role offers an excellent opportunity to work with advanced network systems while developing expertise in telecommunications infrastructure.

The ideal candidate will have a Master's degree in Computer Science or Electrical Engineering, along with practical experience in telecommunications and software development. You'll need proficiency in various programming languages and scripting tools, as well as a strong understanding of network systems.

This role is perfect for someone who enjoys both technical problem-solving and customer interaction. You'll work with various teams, handle critical system issues, and contribute to maintaining and improving network infrastructure. The position offers exposure to leading-edge technology in telecommunications and the opportunity to work with one of the world's most innovative technology companies.

The role requires 10% domestic travel and offers the chance to work on-site with customers, providing hands-on experience with real-world network implementations. At Samsung, you'll be part of a diverse, inclusive culture that values innovation and personal growth, working alongside talented professionals in a collaborative environment.

Last updated 2 days ago

Responsibilities For Engineer I

  • Provide in-depth ticket analysis and support customers
  • Perform data audit, SW/FW audit, and health check of the OSS
  • Generate audit reports for RF/FOA Leads
  • Perform software and patch upgrades on network elements
  • Support FOA activities with log collection, parameter changes, and network element management
  • Analyze logs and perform technical reviews
  • Drive issue resolution with other Engineering teams
  • Provide support for network outages and performance issues
  • Monitor and respond to high severity issues within SLA requirements

Requirements For Engineer I

Python
Linux
  • Master's degree in Computer Science, Electrical Engineering, or related field
  • 1 year of post-baccalaureate experience
  • Experience in wireless telecommunications industry
  • Knowledge of 4G or 5G LTE Call Processing
  • Experience with 4G or 5G air interface focused on Radio Access Network
  • System engineering project experience
  • Programming experience in C/C++, Unix/Linux
  • Scripting experience with PERL, TCL, shell, Python

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