Solutions Engineer
Description For Solutions Engineer
We're seeking a Solutions Engineer to join Sign in Solutions (SIS)! This role requires technical aptitude and a passion for working with prospective and existing customers to present solutions addressing their business needs. With a background in SaaS sales and/or customer success, you'll partner with Sales, Customer Success, and Product teams to bring the Sign In Solutions vision to market.
Key responsibilities include:
- Discovering and understanding prospects' business challenges, processes, and goals
- Positioning SIS in a compelling and easily understood manner
- Handing off new customers to the post-sales implementation team
- Supporting the organization in exploring new use cases
- Sharing valuable insights with product and marketing teams
As an evangelist for the Sign In Solutions platform, you'll find opportunities where SIS can win. This hybrid role (3x/week) is based in St. Petersburg, FL.
About Sign In Solutions: Launched in 2021 with funding from PSG, Sign In Solutions has acquired multiple companies to offer comprehensive workplace enablement solutions. Our culture is built on strong values:
- Customer 1st
- Respect & Dignity
- Accountability & Empowerment
- Honesty & Positivity
- We're Here To Win
- Do Good & Give Back
The ideal candidate will have:
- 3+ years of experience as a pre-sales technical consultant in a SaaS organization
- Strong presentation and communication skills
- Ability to explain technical capabilities in everyday language
- Process-oriented with an eye for detail
Join us in revolutionizing workplace management and be part of our growing team!
Responsibilities For Solutions Engineer
- Partner with account executives throughout the sales cycle
- Establish customer trust and confidence by partnering in business & technical discovery
- Position existing Sign in Solutions functionality to solve a prospect's needs
- Assist in developing and delivering customized presentations/demonstrations
- Inspire customers by telling a differentiated story that demonstrates competitive advantages
- Execute against competitive threats in deal cycles
- Listen to and empathize with customers and relay feedback to product and engineering organizations
- Engineer scalable, reliable infrastructure for effective demos
- Help drive Proof of Concepts and Pilots
Requirements For Solutions Engineer
- 3+ years of previous experience as a pre-sales technical consultant in a SaaS based organization
- Ability to have exploratory conversations with prospective clients to understand their business challenges
- Strong presentation skills with a unique ability to explain technical capabilities in everyday jargon
- Process and detail oriented, eye for detail and ability to put together information in a clear and easy to follow manner
- Strong communication skills and customer-oriented attitude
