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Tech Lead/ Staff Engineer - Conversational AI

Sinch pioneers global communication through customer communications cloud, reaching every phone on the planet 7 times a year, serving 8 out of 10 largest US tech companies.
Antwerp, Belgium
Backend
Staff Software Engineer
Hybrid
1,000 - 5,000 Employees
8+ years of experience
AI · Enterprise SaaS

Description For Tech Lead/ Staff Engineer - Conversational AI

Sinch, a pioneering global communications company, is seeking a Tech Lead/Staff Engineer for their Conversational AI team. This role is crucial in shaping the future of conversational experiences across Sinch's products. The position combines technical leadership with hands-on development, focusing on building scalable Gen AI-powered platforms. The ideal candidate will lead the architectural decisions for distributed systems, mentor team members, and drive technical excellence. With a strong presence in global communications (reaching every phone on the planet 7 times yearly) and serving 80% of the largest US tech companies, Sinch offers an opportunity to work on cutting-edge AI solutions at scale. The role requires expertise in backend development, distributed systems, and modern cloud technologies, with a focus on building highly available, low-latency systems. The position offers a blend of technical challenges, leadership opportunities, and the chance to work with emerging AI technologies in a global company that values diversity and professional growth.

Last updated 2 months ago

Responsibilities For Tech Lead/ Staff Engineer - Conversational AI

  • Spearhead technical vision and strategy for Gen AI-powered bot development platform
  • Architect and drive development of complex distributed systems for real-time AI interactions
  • Provide technical guidance to backend, frontend, and AI engineers
  • Establish and improve engineering practices, including code standards and CI/CD workflows
  • Work with AI/ML engineers to integrate LLMs and NLP models
  • Guide decisions on scalability, performance, security, and fault tolerance
  • Lead efforts on observability, monitoring, and debugging
  • Mentor and coach fellow engineers
  • Collaborate with product managers and stakeholders
  • Drive continuous improvements in technology choices and architecture

Requirements For Tech Lead/ Staff Engineer - Conversational AI

Node.js
TypeScript
MongoDB
Cassandra
PostgreSQL
Kafka
RabbitMQ
React
  • 8+ years of hands-on software engineering experience
  • Strong expertise in backend development using Node.js, Typescript and Golang
  • Experience in leading technical teams and mentoring engineers
  • Deep understanding of microservices architecture and event-driven systems
  • Strong database expertise with MongoDB, Cassandra, PostgreSQL
  • Experience with cloud platforms, containerization, and CI/CD pipelines
  • Strong problem-solving and debugging skills
  • Excellent communication and leadership skills
  • Experience with AI-driven applications and LLMs (preferred)
  • Experience with real-time messaging systems (preferred)
  • Frontend architecture experience with React and TypeScript (preferred)

Benefits For Tech Lead/ Staff Engineer - Conversational AI

Medical Insurance
  • Health insurance
  • Life insurance
  • Flexible work environment
  • Retirement savings plans

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