Application Support Engineer, Charles River Development, Assistant Vice President

Charles River Development, a State Street Company, is seeking an Application Support Engineer at the Assistant Vice President level to join their team in London. This role combines technical expertise with client-facing responsibilities, focusing on managing production Charles River IMS systems for multiple clients as part of their Software as a Service (SaaS) offerings.

The position requires deep technical knowledge and troubleshooting abilities, particularly in L3/L4 support. You'll be working with cutting-edge technologies including Dynatrace for observability, and will need strong SQL and programming skills. The ideal candidate will have at least 3 years of experience in financial services technology, preferably with investment management systems.

State Street, the parent company, is one of the world's largest custodian banks and asset managers, with a two-century legacy of helping clients safeguard and steward investments. The company offers a comprehensive benefits package, including medical care, insurance plans, and development programs. They strongly value diversity and inclusion, maintaining an environment where every employee can reach their full potential.

This role offers an excellent opportunity to work with complex financial technology systems while developing your career at a global financial services leader. You'll be part of a team that values technical excellence, customer service, and innovative problem-solving. The position combines the stability of an established financial institution with the dynamic environment of financial technology.