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Field Service Support Engineer

Provides enabling technologies for industrial growth markets requiring advanced technology and high reliability in aerospace, defense, factory automation, and environmental monitoring.
Spain
Data
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Aerospace · Enterprise SaaS

Description For Field Service Support Engineer

Teledyne Technologies is seeking a Field Service Support Engineer to join their team, focusing on supporting and expanding their services business segment based on flight recorded data analysis for airline customers. This role combines software engineering with aviation expertise, requiring skills in data analysis, algorithm development, and customer support.

The position offers an opportunity to work with a leading provider of enabling technologies for industrial growth markets, particularly in aerospace and defense. The successful candidate will be responsible for developing and implementing flight data analysis algorithms, creating reports using customer data, and working with tools like SQL and Tableau to extract meaningful insights.

This role is ideal for someone with a background in computer science or engineering who has a passion for aviation and data analysis. The position requires both technical expertise and customer-facing skills, as you'll be working directly with airline customers to provide solutions and support.

Working at Teledyne offers exposure to cutting-edge technology in aviation and data analysis, with the opportunity to work on diverse projects that impact major airlines worldwide. The company values innovation, customer success, and personal responsibility, making it an excellent environment for professional growth.

The role requires a combination of technical skills, aviation knowledge, and strong communication abilities. You'll be part of a dynamic team that works on challenging problems while maintaining high standards of quality and customer service. The position offers the excitement of working with major carriers and aircraft manufacturers while contributing to the advancement of aviation technology.

Last updated 2 days ago

Responsibilities For Field Service Support Engineer

  • Assist in technical support relationship to drive customer satisfaction
  • Develop and implement algorithms for Flight Data Analysis
  • Create reports using customer data and software platforms
  • Work with SQL, Tableau for data extraction and analysis
  • Program simple applications using Teledyne Controls tools
  • Resolve customer situations with tact and understanding
  • Support deployment, integration and maintenance of software products
  • Interact with engineering teams to provide solutions
  • Travel domestically and internationally as needed
  • Work on multiple projects simultaneously

Requirements For Field Service Support Engineer

  • Bachelor's degree in Computer Science, Computer Engineering, Aeronautical or related Engineering discipline
  • Minimum of two years experience with custom software applications and data analysis
  • Complete understanding of aviation and/or avionics system
  • Experience with Tableau or other Data Analysis/Visualization software
  • Must reside in EU or UK, preferably near Toulouse, Heathrow or Cumbernauld

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