Senior Software Engineer - NICE CXone

Toyota Financial Services (TFS) is seeking a Senior Software Engineer with expertise in NICE CXone contact center technologies. This role combines technical leadership with hands-on development, focusing on transforming customer experience through innovative solutions. As part of the Toyota family, TFS offers an environment that values collaboration, respect, and innovation.

The position requires deep expertise in CCaaS technologies and leadership in complex CX omnichannel digital transformation projects. Key responsibilities include architecting and implementing scalable NICE CXone solutions, developing custom integrations, and working with both internal and external stakeholders to deliver technical solutions that enhance customer experience.

The ideal candidate will bring 5+ years of experience with NICE CXone products and software development, strong knowledge of contact center operations, and expertise in modern programming languages and databases. This role offers an opportunity to work with cutting-edge contact center technologies while contributing to Toyota's vision of moving people beyond what's possible.

Benefits include comprehensive healthcare, 401(k) with company match, professional development opportunities, and unique perks like vehicle purchase discounts. Toyota's culture emphasizes teamwork, respect, and innovation, making it an ideal place for those who want to contribute to the future of mobility while growing their careers.

The position is based in Plano, Texas, and offers the chance to work with a global leader in automotive and financial services, known for its commitment to quality and innovation. Note that Toyota does not offer visa sponsorship for this role.