Senior Software Engineer - NICE CXone

Toyota, a global leader in automotive innovation, is seeking a Senior Software Engineer specializing in NICE CXone technologies for their Financial Services (TFS) division. This role combines the stability of working for one of the world's most admired brands with cutting-edge contact center technology implementation. The position focuses on developing and implementing customer experience solutions using NICE CXone's suite of products, requiring expertise in both technical development and customer experience optimization.

The role offers a unique opportunity to impact Toyota's digital transformation initiatives, working on complex omnichannel customer experience projects. You'll be responsible for architecting and implementing scalable solutions using NICE CXone's comprehensive toolkit, including ACD, IVR, Auto Dialer, and various integration points. The position requires both deep technical expertise and the ability to collaborate with stakeholders across the organization.

Toyota offers an exceptional benefits package including vehicle purchase discounts, comprehensive healthcare, 401(k) with company match, and professional development opportunities. The company's culture emphasizes teamwork, respect, and innovation, making it an ideal environment for those who want to contribute to transformative technology solutions while enjoying the stability and benefits of a major global corporation.

The ideal candidate will bring 5+ years of experience with NICE CXone products and software development, combining technical expertise with a passion for improving customer experience. This role offers the opportunity to work on enterprise-scale solutions while contributing to Toyota's mission of moving people beyond what's possible.