Senior Software Engineer – Maintenance & Support

Trackforce, the world's leading SaaS platform for physical security workforce management, is seeking a Senior Software Engineer to join their maintenance and support team. With a global presence serving over 4,600 clients in 50+ countries, they're transforming how physical security operations are managed worldwide.

The role combines technical expertise with system maintenance and improvement, perfect for engineers who excel at problem-solving and system stability. You'll be working in a dynamic hybrid environment across global offices, including headquarters in Dallas and Centers of Excellence in Montreal and Wroclaw.

As a Senior Software Developer, you'll be at the forefront of maintaining and enhancing critical systems that support core business functions. The position requires strong technical skills in PHP, MySQL, and modern frameworks, along with 5+ years of experience in distributed applications. You'll work closely with cross-functional teams, leading technical resolutions for complex support issues and championing a "you build it, you own it" philosophy.

The role offers exciting opportunities to explore AI-driven enhancements, improve developer experience, and shape how the company maintains quality and reliability. You'll be part of a company that values curiosity, empathy, ownership, diversity, and integrity, working in a flexible, fully remote environment that promotes work-life balance.

This position is ideal for someone who combines technical expertise with strong communication skills, enjoys mentoring others, and can bridge the gap between technical and non-technical teams. You'll be contributing to a platform that helps organizations manage their security workforce more efficiently, making a real impact on global security operations.